Warranty Administrator

3 months ago


Bourbonnais, Illinois, United States Court Street Ford Full time

Overview:
We are seeking a detail-oriented and organized individual to join our team as a Warranty Administrator.

As a Warranty Administrator, you will be responsible for managing and processing warranty claims, ensuring accuracy and efficiency in the warranty process.


Duties:

  • Review and verify warranty claims submitted by customers or dealers
  • Ensure all necessary documentation is complete and accurate for each claim
  • Enter claim information into the warranty system accurately and in a timely manner
  • Communicate with customers, dealers, and manufacturers regarding claim status and any additional information needed
  • Coordinate with service technicians to gather necessary repair information for claims
  • Maintain organized records of all warranty claims and related documentation
  • Assist in resolving any warranty disputes or issues that may arise
  • Stay updated on manufacturer's warranty policies and procedures

Requirements:

  • High school diploma or equivalent required; associate's degree preferred
  • Previous experience in warranty administration or related field is a plus
  • Strong attention to detail and accuracy in data entry
  • Excellent organizational and time management skills
  • Proficient computer skills, including experience with warranty management systems or databases
  • Effective communication skills, both written and verbal
  • Ability to work independently and prioritize tasks effectively

Note:
This position must be paid, including internship positions.

Pay:
$ $24.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • 401(k)
matching

  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work setting:

  • Inperson
  • Office

Ability to Relocate:

  • Bourbonnais, IL 60914: Relocate before starting work (required)

Work Location:
In person