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Claims Adjuster Trainee

3 months ago

Jacksonville, Florida, United States Progressive Insurance Full time

As a claims adjuster trainee, you'll learn how to help customers get back on the road after an accident. This is not a field position which means you'll be building relationships with customers over the phone. In a fast-paced environment, you'll learn how to resolve a fullcase load of claims efficiently while managing the claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff - providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you'll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that's at home or in the office, for a period of 12 months. After that period,the days you'll be expected to report to an office for important meetings, training, and collaboration will vary based on business nee d . In this hybrid work environment, you'll be supported by your leaders and tenured c olleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you're welcome to work in the office as often as you would like.

Candidates must reside within 30 Miles of Office Address: 7406 Fullerton Street, Jacksonville, FL 32256.

Duties & responsibilities (upon completion of training)

  • Determine coverage
  • Determine liability (who's at fault for the damages)
  • Interview customers, claimants, and witnesses
  • Partner with appraisers/estimators to manage vehicle repairs
  • Negotiate with customers and other insurance carriers and resolve claims
Must-have qualifications
  • Three years of relevant work experience OR
  • Bachelor's degree OR
  • Two years relevant work experience and an associate degree
Training Schedule:Monday - Friday, 8:30am to 5:30pm

Work Schedule (after training): Monday-Friday, 8:00am to 5:00 pm or 9:00am to 6:00 pm, depending on business need, which we evaluate while you are in training.

Location: Jacksonville, FL

Compensation :
  • Once you complete training and pass any necessary testing requirements, your salary will range from $51,000/year - $54,5000/year, however, during training, you'll be paid hourly based on your annual salary.
  • Gainshare bonus up to 16% of your eligible earnings based on company performance
Benefits
  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness& mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance
Equal Opportunity Employer

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