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Regional Customer Service Associate
3 months ago
Overview:
Benefits:
Medical, Dental, Vision, STD, LTD, Life, 401K, Paid Time Off, and Bonus Incentives
Hourly Compensation:
$ $25.00/hour
Schedule:
Monday-Friday and hours based on assignment
About Us
IST Management is a business process outsourcing company.
We have over 1,800 employees and have been in business for over 26 years with operations in over 38 cities across the U.S.
We provide a range of services geared toward litigation and corporate office support including e-Discovery services such as processing, hosting, court reporting, collections/forensics, managed review, and managed services.
IST Management is a Relativity Certified Provider. We also provide a full range of facilities management and office services.We've been recognized as one of the fastest-growing companies in the U.S.
as a winner of the Nation's Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management.
We are proud to belong to the Military Spouse Employment Partnership through our nation's Department of Defense and have committed to Hiring Our Heroes' mission to hire 100,000 active and former service members.
IST Management has also been included in the INC 5000 listResponsibilities:
_ The Regional Customer Service Associate will be responsible for handling tasks and projects as assigned._
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Hospitality - Ensure site common areas are well-stocked and maintained, check conference rooms and reset after meetings, handle catering requests, etc.
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Mail Room - Process incoming and outgoing mail/packages throughout office and campus environments
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Copy Center - Fulfill scan/print requests according to the instructions provided
- Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
- Consistently adhere to business procedure guidelines
- Perform other tasks as assigned
Qualifications:
- High school diploma or equivalent (GED)
- Reliable transportation to locations accessible by public transportation as well as those more remote
- Customer Service/ Hospitality/ Retail background preferred
- Professional appearance and demeanor
- Keyboarding and windows environment PC skills
- Excellent communication skills both verbal and written
- Ability to meet employer's attendance policy
- Lifting up to 55 pounds
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance.
