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Regional Customer Service Associate

2 months ago

San Francisco, California, United States IST Management Full time
{"Responsibilities": "Key Responsibilities

The Regional Customer Service Associate will be responsible for handling tasks and projects as assigned.

  • Reception - Answering calls, forwarding voice-mails, greet guests, validate parking, etc.
  • Hospitality - Ensure site common areas are well-stocked and maintained, check conference rooms and reset after meetings, etc.
  • Mail Room - Process incoming and outgoing mail/packages
  • Copy Center - Fulfill scan/print requests according to the instructions provided
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
  • Consistently adhere to business procedure guidelines
  • Perform other tasks as assigned
", "Qualifications": "Requirements

Ideal candidates will have relevant experience in customer service and be comfortable supporting multiple offices in San Francisco.

  • High school diploma or equivalent (GED)
  • Customer Service/ Hospitality/ Retail background preferred
  • Professional appearance and demeanor
  • Keyboarding and windows environment PC skills
  • Excellent communication skills both verbal and written
  • Ability to meet employer's attendance policy
  • Lifting up to 55 pounds
", "About Us": "About IST Management

IST Management is a business process outsourcing company with over 1,800 employees and 27 years of experience. We provide a range of services including e-Discovery, facilities management, and office support.

We have operations in over 38 cities across the U.S. and have been recognized as one of the fastest-growing companies in the U.S.

", "Benefits": "Benefits

IST Management offers a comprehensive benefits package including medical, dental, vision, STD, LTD, life insurance, 401K, paid time off, and bonus incentives.

", "Hourly Compensation": "Compensation

The hourly compensation for this position is $24.00/hour.

", "Schedule": "Work Schedule

The work schedule for this position is Monday-Friday with hours based on assignment.

", "Equal Opportunity Employer": "

IST Management is an equal opportunity employer and welcomes applications from all qualified candidates.

", "Accommodations": "

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law.

", "Contact Information": "

Please contact our Talent Acquisition team for more information.

", "Language": "

IST Management is an equal opportunity employer and welcomes applications from all qualified candidates.

"}