1823 receptionist/administrative Assistant

7 days ago

Springfield, Illinois, United States YWCA OF WESTERN MASSACHUSETTS Full time
The YWCA of Western Massachusetts is a nonprofit organization dedicated to eliminating racism and empowering women.

For over 150 years, the YWCA has served our region, guided by its founding principle:
to provide shelter, support services, and tools for self-sufficiency for survivors of domestic violence and/or sexual assault.

We do this through a variety of programs and services designed to promote safety, build skills for employment and financial stability, and strengthen relationships between parents and children.


The YWCA is seeking an Administrative Assistant/Receptionist to join the organization. The Administrative Assistant/Receptionist serves as the first point of agency representation to prospective clients, guests, and other community stakeholders. This position serves as an additional source of administrative support to the Executive Director while working closely with Operations and Programs to support the day-to-day coordination of administrative tasks.

Department:
Operations

Reports to:
Director of Maintenance

Salary:
$18.00/hour

Schedule:
Monday—Friday, 9:00am - 3:00pm

FLSA Status:
Non-Exempt

Primary Responsibilities for the position include, but are not limited to:

  • Open and close the administrative offices of the YW's Springfield campus and greet visitors and clients.
  • Transfer all incoming calls and faxes to the appropriate person/program.
  • Log, track, and report client interactions.
  • Perform clerical duties in support of the agency's copying, collating, and meeting room scheduling and setup needs.
  • Assist with the receipt, storage, and distribution of inkind donations.
  • Prepare outgoing and distribute incoming mail.
  • Ensure adequate supplies for the front office, boardroom, and office equipment (e.g., copiers, postage meters).
  • Arrange for the annual postage meter inspection.
  • Maintain appearance of front desk and lobby.
  • Provide administrative support to the Executive Director.
  • Draft and/or update administrative standard operating procedures.
  • Provide project support to Operations & Programs as requested.

Qualifications:

  • Associate's degree or equivalent work experience with a minimum of 2 years of professional experience;
  • Excellent interpersonal, communication, computer, and organizational skills;
  • Bilingual language proficiency (Spanish and English);
  • Must be committed to the YWCA's mission and be able to actively and responsibly support its vision when working with internal and external stakeholders;
  • Exhibit positive energy, sound judgment, ability to work independently and as part of a team, and be able to work effectively with program staff, leadership, and clients;
  • Must be detailoriented with ability to develop and adhere to project plans, meet deadlines and achieve objectives;
  • Must have access to reliable transportation, have a safe driving record, and be able to travel throughout Hampden County

Physical Requirements
Must be able to lift 40 lbs.

INTRODUCTORY PERIOD
All employment at the YWCA begins with a 150-day Introductory Period.

Pay:
$18.00 per hour

Schedule:

  • Monday to Friday

Work Location:
In person

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