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veterans service officer
3 months ago
About the Job: A valuable opportunity awaits for a Veteran Service Officer position at the Illinois Department of Veterans' Affairs. This position is more than just a job; it's about making a difference in the lives of our esteemed veterans. If you are ready to join a dedicated team and are up for a fulfilling challenge, this could be the perfect fit for you.
Company: Illinois Department of Veterans' Affairs
Position Overview:
- Acts as Service Officer for the Field Services Division within the IL Department of Veterans' Affairs
- Advocates for applicable benefits for veterans, retirees, spouses, and dependents
- Serves as a liaison with various agencies to establish veteran's entitlements to benefits and services
- Represents the IL Department of Veterans' Affairs at community affairs and public events
- Provides training for newly appointed Veterans' Service Officers
- Performs other assigned duties within the specified scope of responsibilities
Minimum Qualifications:
Two years of college with emphasis in business or public administration and an honorable discharge from the Armed Forces of the United States during hostilities.
Preferred Qualifications:
- Extensive knowledge of veterans' programs and operating policies
- Understanding of benefits and services available to veterans and their families
- Office management skills and techniques
- Experience in managing an office efficiently to provide services to military personnel and veterans
- Skills in establishing and maintaining effective relationships with staff and the community
- Capable of preparing and presenting speeches on veterans' issues
- Able to explain federal and state veterans' legislation to the public
- Experience in analyzing service records and interpreting benefit entitlements
- Proficient in making informed decisions related to veterans' benefits
Conditions of Employment:
- Background check and drug screen required
- Compliance with agency vaccine/health-related policies
- Obtain TRIP of Claims certification within probationary period
- Maintain U.S. Department of Veterans Affairs Accreditation
- Attend relevant seminars, conferences, and training sessions for professional development
- Valid driver's license for travel in the performance of duties
- Overtime may be required as part of the employment conditions
Work Hours: 8:00 a.m. - 4:00 p.m. Monday - Friday
Work Location: Quincy Veterans' Home
Agency Contact: Shannon Leake
About the Agency:
The Illinois Department of Veterans' Affairs is committed to supporting veterans and their families in navigating available resources and benefits. At the Veterans' Homes, eligible veterans receive long-term health care. Joining this agency means contributing to creating partnerships that benefit veterans and their families on a daily basis.
APPLICATION INSTRUCTIONS
Use the designated button to start the application process. If you're a State employee, sign in to the career portal; for non-State employees, follow the instructions on the website. Communication will primarily be through email, so remember to check your inbox for updates regarding your application.