Metro Optics Throgs Neck Plaza

1 week ago

Bronx, New York, United States TeamVision Full time

TeamVision is a Management Service Organization powered by eyewear industry leader, EssilorLuxottica, that strives to provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in your local community.

With ideals centered around patient care and patient experience, TeamVision is seeking top talent interested in career opportunities in both eyecare and patient experience.

The Private Practices within TeamVision are engaged in full-scope optometric patient care, with an emphasis on ocular disease management and refractive services.

Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.

GENERAL FUNCTION
This role supports the practice by ensuring unsurpassed patient experiences when selecting eyewear or other products. This role supports establishing the practice as the premier destination for all vision needs within the community.

MAJOR DUTIES AND RESPONSIBILITIES

  • Greets all patients with a warm welcome. Shows urgency in providing service to patients and satisfying their needs.
  • Explores the needs and priorities of patients and links to practice offerings, including eye exam.
  • Attentive to details, asks clarifying questions, and consults with Optician as needed.
  • Demonstrates superior product knowledge; accurately describes the features and benefits of all products using the appropriate tools.
  • Anticipates problems; explores underlying reasons for issues; strives to develop longterm solutions.
  • Possesses the ability to multitask and demonstrates the ability to prioritize and manage time with competing priorities.
  • Custom fits glasses and precisely places prescription in lenses.
  • Commits to delivery date and time, sets expectations for pick up, seeks feedback about experience and asks for referrals. Genuinely expresses gratitude and thanks the patient.
  • Strives to achieve exceptional results on goals and competencies.
  • Operates the pointofsale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, following operational processes and standards.
  • Presents, celebrates and educates at product pickup.
  • Takes pride in the appearance of the practice and shows initiative to keep displays and inventory clean, attractive, and organized. Secures all company assets under one's control.
  • Informs management of potential safety opportunities.
  • Adhere to attendance and daily time keeping requirements.
  • Adhere to all company policies and procedures.
  • Sell on your feet 80%100% of the time.
  • Consistently maintains proper dress code.
  • Perform other duties as assigned by Practice Manager or as business needs.

BASIC QUALIFICATIONS

  • High School graduate or equivalent
  • Strong customer service skills
  • Strong basic math skills
  • Effective selling skills
  • Embraces new technology and change
  • Strong communicator and listener

PREFERRED QUALIFICATIONS

  • Eyecare experience
  • Sales experience


Pay Range: 15.00 Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements.

In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package.

Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the US receive preference in accordance with Tribal Law.

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