Medical Receptionist

4 days ago


Bronx, United States Throgs Neck Physical Therapy Full time

Responsibilities are but not limited to..

Answer incoming phone calls, maintain confidentiality and politeness during all phone conversations. Signing in patient's and printing required documents. Escorting patients to exam rooms. Screening calls and transferring to appropriate parties. Attend patients as they arrive. Book, change and cancel patient appointments in keeping with guidelines. Conduct face to face contact with patients with a caring and polite attitude. Ensure messages are complete, details correct and relay in a timely manner. Maintain confidentiality of patient records by utilizing confidential bins, speaking quietly on the phone and not leaving confidential information where it can be viewed by public. Whenever possible conduct confidential discussions away from the reception desk. Send outgoing faxes. Disturbing & collecting intake forms for new patient. Other duties as assigned.

Skills Required..

Ability to communicate effectively with doctors, staff and patients

Ability to prioritize and organize workflow effectively

Ability to problem solve within parameters of job description

Ability to protect patient privacy and confidentiality

Ability to work as part of a team as well as independently

Excellent telephone manner

Ability to multitask

Ability to handle multi line phone.

Ability to remain calm in a stressful environment

Ability to work in a changing environment

Bilingual speaking a MUST

Pay: $17.00 - $19.00 per hour

Expected hours: 24 - 40 per week

**Benefits**:

- Paid time off

Schedule:

- 8 hour shift
- Every weekend
- Monday to Friday

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Medical terminology: 1 year (required)
- Customer service: 1 year (preferred)
- Computer skills: 1 year (preferred)

**Language**:

- Spanish (preferred)

Ability to Relocate:

- Bronx, NY 10461: Relocate before starting work (required)

Work Location: In person


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