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Correspondence Clerk

4 months ago

West Covina, California, United States Progressive Management Systems Full time
Full-Time Correspondence Clerk

Job Description:

  • Process incoming correspondence in Docushare queues, by responding to incoming correspondence, queueing to appropriate department for review and/or by sending to collection floor for further followup. Gather data to formulate replies
  • Process incoming faxes by updating the working screen, imaging to Docushare, and forwarding info to the appropriate department for follow up.
  • Processes all of the Disputes and ID Disputes that come through E-Oscars.
  • Creates and mails out all necessary outgoing debtor mail.
  • Logs all incoming bankruptcy paperwork in DBCC and forwards onto client where necessary
  • Data research and multitasking; must be able to read client notes and maneuver through the working screen,
  • Data entry; must learn company standard abbreviations and codes
  • Assist with opening and processing incoming mail
  • Skip tracing
  • Attend all training classes (must pass all training tests given)
  • Selfmotivated and resultsoriented
  • Other duties as assigned

Qualifications:

Education/Certification:
High school graduate.

required Knowledge:
A basic understanding of data entry.

Experience Required: 1 year of clerical and/or data entry experience.

Skills/Abilities:

  • Intermediate to Advanced Knowledge of Microsoft Word
  • Proficient in the use of Microsoft Excel
  • Strong business letter writing skills.
  • Well organized and detail oriented.
  • Proficient typing ability.
  • Able to use standard office machines.
  • Excellent grammar, spelling and writing skills
  • Type 45wpm accurately
  • Ability to proofread and correct documents
  • Training will be compensated (at wage offered)
  • Training is held in office for the first 23 days, the remainder of the training will be remote
  • Medical and Dental benefits effective immediately
  • Vacation and Sick Accruals
  • 6 paid legal holidays
  • This is a Hybrid position 3 days in office 2 days working remote; In order to work remotely you must have high speed internet with a minimum of 30MB

Wage range Offered:
$19.00-$21.00 (hourly paid is based on experience)