event parking specialist

1 week ago

Durham, North Carolina, United States Duke University Full time
Occupational Summary

Staff performing in this position complete an array of tasks related to Special Events parking management and traffic ingress/egress plan implementation including equipment assembly, setup and breakdown, creation of complex sign packages with associated distribution plans, maintain equipment/sign inventory, creation and distribution of post orders for contract staff, perform post assignments, attend pre-event planning, etc. Provides outstanding customer service to guests and assists Special Events Manager by providing on-site supervision of secondary events and oversees special events monitors.

Work Performed
  • Oversight and supervision of event staff prior to, during and after events. Ensure accuracy of logs showing contractor hours worked to facilitate billing.
  • Work autonomously with limited direct supervision, making minute by minute decisions using Parking and Transportation Service policies, previous experience, documented plans and sound judgment.
  • Conduct pre-event briefing and post-event debriefings with contract staff on event/game plans.
  • Develop and maintain strong working relationships with event planners, Duke colleagues, and Community leaders. Create event and directional sign packages for small, medium, large events.
  • Help maintain adequate inventory of work materials, including adhesive vinyl, coroplast, A-frames, cones, linears, barricades etc.
  • Maintain accurate logs including cost of signs/banners made for sell, quantity of lettering per roll, quantity of vinyl strips per roll etc.
  • Confer with other staff to ensure all equipment and signage are distributed and retrieved in a timely matter.
  • Repair and replace special events equipment as needed, to include cleaning of A-frames, barricades, cones, linears, etc. Perform accident/incident reports as necessary.
  • Perform other related duties incidental to the work described herein.
The above statements describe the general nature and level of work being performed by individuals assigned to the classification. This is not intended to be an exhaustive list of responsibilities and duties required of personnel so classified.

Required Qualifications at this Level

Education/Training: Work requires general educational background normally equivalent to a high school education. Ability to obtain and keep a NC driver's license.

Experience: Work requires one year of experience in an environment supporting events. Or an equivalent combination of education and/or experience.

Skills:Basic computer knowledge of Microsoft Word and Excel. Outstanding communication and listening skills. Strength in customer service.

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Minimum Qualifications

Education

Work requires general educational background normally equivalent to a high school education. Ability to obtain and keep a NC driver's license.

Experience

Work requires one year of experience in an environment supporting events. Or an equivalent combination of education and/or experience.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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