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Personal Lines Account Manager

3 months ago

Albany, New York, United States gpac Full time

Job Posting: Personal Lines Account Manager


Employment Type: Full-time


Industry: Insurance


About the Company: We are a leading provider of personal lines insurance products, dedicated to offering exceptional service and comprehensive coverage to our clients. Currently, we are on the lookout for a diligent and seasoned Personal Lines Supervisor to join our team and oversee our personal lines department.


Role Overview: As a Personal Lines Account Manager, your main responsibility will be to supervise the day-to-day operations of the personal lines team, ensuring top-notch customer service, efficient processing of insurance policies, and adherence to industry standards. Additionally, you will lead and support a team of personal lines agents, fostering a collaborative and high-performance work atmosphere.


Key Responsibilities:

  • Supervise and Lead: Manage the daily activities of the personal lines team, ensuring smooth workflow and excellent service.
  • Training and Development: Provide training, guidance, and mentorship to team members to enhance their skills and productivity.
  • Customer Service: Oversee customer service interactions, handle complex issues, and ensure customer satisfaction.
  • Policy Management: Ensure precise and prompt processing of insurance applications, renewals, and endorsements.
  • Compliance: Monitor adherence to industry regulations and company policies, making necessary adjustments as required.
  • Performance Monitoring: Conduct regular performance evaluations and offer feedback to team members to drive ongoing improvement.

Qualifications:

  • Experience: Minimum of 3-5 years of experience in personal lines insurance.
  • Education: Bachelor's degree in business, insurance, or a related field is preferred.
  • Licensing: Active insurance license in personal lines is mandatory.
  • Skills: Strong leadership, communication, and organizational skills are essential. Proficiency in insurance software and Microsoft Office Suite is a plus.
  • Customer Focused: Proven track record of delivering exceptional customer service and effective issue resolution.

Benefits:

  • Competitive salary and performance-based bonuses
  • Comprehensive health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Professional development opportunities
  • Positive and collaborative work environment

How to Apply: Interested candidates should send their resume and cover letter, outlining their qualifications and experience. Please include "Personal Lines Supervisor" in the subject line.

Join Our Team: If you are an ambitious and experienced insurance professional aiming to advance in your career, we welcome you to apply for the Personal Lines Supervisor position. Be part of our mission to provide top-tier insurance solutions to our clients and lead a successful team.

We are dedicated to fostering diversity and ensuring an inclusive workplace for all employees.

Apply today to join us as our next Personal Lines Supervisor and contribute to the realm of personal lines insurance