Personal Lines Service Advisor
2 weeks ago
Position: Customer Care Representative - Personal Lines
Job Category: None Requisition Number: CUSTO01826
Overview
Pearl Insurance Group, LLC is seeking a licensed Customer Service Representative to join our Personal Lines division. This role is essential in assisting our clients with inquiries and resolving issues related to their Auto & Home insurance policies. You will engage with our clients through various communication channels including phone, mail, and email, ensuring they receive exceptional service.
Why Join Us?
- Recognized leader in Personal Lines insurance, collaborating with multiple carriers.
- Work within a close-knit team environment.
- Assist clients with diverse policy coverage questions and payment processing.
- Potential for quarterly bonuses and gift card rewards.
- Comprehensive benefits package including:
- Medical, Dental, and Vision coverage.
- Health Savings Account with company contributions (up to $2600 annually).
- Company-paid Short and Long Term Disability Insurance.
- Company-paid Life Insurance and AD&D Insurance.
- Generous Paid Time Off (18 days/year) and 9 Holidays.
- Paid Volunteer Time Off.
- 401(k) plan with company matching.
- Onsite Fitness Center.
- Flexible dress code.
Qualifications
Education and Experience:
High school diploma or equivalent. A minimum of 2 years of experience in customer service and/or sales, preferably within the insurance sector, or a suitable combination of education and experience.
Preferred Certifications:
P & C License.
At Pearl Insurance, we value our employees as family members. Together, let’s make a positive impact in the industry.
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