New Business Manager

2 weeks ago

East Haddam, Connecticut, United States Julia Balfour, LLC Full time

Our Company

We are a small team with a lot of heart, dedicated to creating beautiful, timeless work for our clients. As an award-winning digital design agency, we take pride in our collaborative spirit where each team member wears many hats to contribute to our shared success. We value building lasting relationships with our clients and delivering exceptional design solutions that make an impact.

Core Values @ Julia Balfour, LLC

Raise the Bar

We challenge our assumptions, stay curious, and ask questions. We are open to new ideas, embracing the unknown and igniting the potential to innovate, change, and grow.

Make Magic

We dream big, take risks, and know that courage fuels progress. We act with passion and joy, celebrating each other and inspiring our clients and our community.

Be Kind

We act with integrity, show respect, and practice kindness every day. We champion authenticity and positivity.

Better Together

We seek out different perspectives, listen intently, and collaborate with empathy. When we all come together, we create something amazing.

Transparent Talk

We keep it real with clear, honest, and respectful communication for better teamwork, trust, and informed decision-making. We lead with transparency and we believe there is power in being vulnerable. We slow down and listen, and know when to ask for help.

__________________________________________

Our Role

We are seeking a charismatic and driven New Business Manager who has a deep understanding of the design industry and can bring an energetic presence to our team. This individual will be responsible for driving all sales efforts and growing our business, particularly in the wellness, beauty, e-commerce, design, and hospitality sectors. The ideal candidate will be an independent worker who thrives on creating workflows, developing strategies, and taking the lead in expanding our client relationships.

The candidate must have prior experience driving sales and revenue growth by selling websites, digital marketing, and/or projects and retainers. They should have worked in agency sales for at least 2 years with proven pipeline and closing experience. This high-touch position requires significant client engagement, ownership of the sales process, and prospective client experience.

Day-to-Day

  • Conduct thorough research across industries, trends, and RFPs to identify potential new business opportunities.
  • Brainstorm and implement goal-oriented strategies for attracting and connecting with new contacts and potential clients.
  • Represent our brand at networking events, B2B interactions, and on social media.
  • Schedule and lead client intake meetings, documenting notes, organizing and assigning next steps for the team, and tracking the progression of leads.
  • Advise clients on services that match their goals and needs.
  • Engage in creative negotiation with new clients regarding services, fees, and payment options.
  • Create estimates and proposals.
  • Develop and implement new business processes to support company growth.
  • Test and develop project and partnership profitability (scope, resources, deliverables).
  • Engage in relationship-driven client communication through emails, calls, and meetings.
  • Manage phone responsibilities and provide account management support.
  • Support financial forecasting and other assigned projects.

About You

  • 5+ years of customer service management experience required.
  • 3+ years of sales experience required, with a track record of bringing in enterprise sales nationwide.
  • Experience in the wellness, beauty, e-commerce, design, and hospitality industries preferred.
  • Financial background is a plus.
  • Strong organizational skills and effective time management abilities.
  • Excellent written and verbal communication skills.
  • A positive, engaging personality and familiarity with smaller agency settings.

Our Benefits

  • An opportunity to be a key player in shaping the future of our business.
  • A supportive and collaborative work environment with a close-knit team.
  • Base salary + competitive commission
  • 401k + 3% Employer Match
  • Anthem BCBS Health Insurance, inclusive of Vision and Dental
  • Disability Insurance
  • Annual Bonus conducted in the Spring
  • Summer Fridays
  • Unlimited PTO

If you are a passionate and experienced sales professional who can embody the magic we create, we would love to hear from you

How to Apply

Please submit your resume and a cover letter detailing your relevant experience and why you are the perfect fit for this role.

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