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Epic Analyst 2

1 month ago

Coral Gables, United States InsideHigherEd Full time
Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.

The University of Miami Health System, "UHealth", Information Technology Department has an exciting opportunity for Epic Analyst 2 – Central. The Epic Analyst 2 assists Associate Epic Analysts on the team and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The Epic Analyst 2 facilitates day-to-day application support and resolving application issues and provides day-to-day application support and resolving application issues.

  • Serves as a support contact for application end‐users. Identifies issues and works to resolve them.

  • Designs, develops, implements, and maintains the application.

  • Supports all phases of testing and document workflow design.

  • Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.

  • Provides day-to-day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly.

  • Collaborates with trainers on application changes and new features to develop documentation and training strategies.

  • Assists with analyzing the impact of information technology in clinical work processes.

  • Participates in on-call rotations and support.

  • Attends and participates in applicable committees.

  • Maintain regular communication with team members and participate in weekly project team meetings.

  • Reviews the status of projects and issues on an ongoing basis with leadership.

  • Becomes knowledgeable about UHealth’s policies, procedures, and business operations.

  • Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree in relevant field

  • Certification in relevant specialty or field

  • Minimum 3 years of relevant experience

  • Ability to communicate effectively in both oral and written form.

  • Ability to maintain effective interpersonal relationships.

  • Ability to recognize, analyze, and solve a variety of problems.

  • Ability to lead, motivate, develop and train others.

  • Proficiency in computer software (i.e. Microsoft Office).

  • Commitment to the University’s core value

Any appropriate combination of relevant education, experience and/or certifications may be considered.

#LI-AS1

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:Full timeEmployee Type:StaffPay Grade:H13