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Customer Service and Sales Representative

2 months ago

Newark, United States PeopleShare Full time
PeopleShare is hiring for a Customer Service and Sales Representative to start their career with a local Plumbing company The Newark branch is part of a company is a leader in the field of plumbing and HVAC services and is looking for YOU to join their already amazing team.Exceptional candidates for the Customer Service and Sales Representative position will have experience utilizing Service Titan software combined with previous experience in HVAC, plumbing, or similar home repair customer service industries.
Customer Service and Sales Representative Job Details:
  • Schedule: Monday-Friday, 8:00am-4:30pm and NO WEEKENDS
  • Pay Rate: $18-$20/hour
  • Benefits available after conversion
     
Customer Service and Sales Representative Job Description: 
  • Overseeing all inbound and outbound calls.
  • Documenting/updating all calls in the system.
  • Providing exceptional customer service 
  • Maintaining metrics performance expectations of 15 inbound & 15 outbound calls an hour. 
  • Assisting with leads and incorporating sales to help with customers needs

Customer Service and Sales Representative Job Requirements:
  • Customer Service/Call Center experience. 
  • Ability to keep all calls under 4 minutes while obtaining all information from the customer. 
  • Experience utilizing Service Titan *preferred* or any similar CRM system  
  • Must have own reliable transportation to work daily.
  • A positive attitude with a willingless to learn

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. IND9