Medical Receptionist Scheduler Float PG

3 months ago

Naples, United States NCH Healthcare System Full time
DEPARTMENT: 68015 - NCHHG Float StaffLOCATION: 350 7th Street North, Naples, FL, 34102WORK TYPE: Full TimeWORK SCHEDULE: 8 Hour Day

ABOUT NCH

NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.

NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.

Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.

JOB SUMMARY

The Patient Service Representative/Scheduler provides a vital link in the chain of Quality of Care; the PSR supports the clinic by serving as first point of contact to patients and completing all administrative tasks associated with scheduling, patient interaction, and insurance verification. The PSR/Scheduler is responsible for obtaining all information to ensure verification and authorization of services provided can be obtained. Scheduler duties will vary based on the business unit or office associated with the Scheduler role. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

– Other duties may be assigned.

· Fulfills patient care responsibilities as assigned, which includes checking schedules and organizing patient flow.

· Recognizing any changes in patient’s condition upon presentation in the office and conveys the changes to clinical team members or providers.

· Collects patient history form upon intake, which includes current medications, allergies, symptoms, etc.

· Obtains required personal information necessary to identify all new and existing patients and the correct demographic and preliminary financial information to enable the creation of new patient medical records and the pre-processing of required authorizations / pre-certifications before the appointed visit.

· Prioritizes all insurance coverage – primary / secondary / tertiary etc. Enter properly into demographic record.

· Accurately uses appropriate search methods (DOB, SSN, etc.) to ensure the correct patient is identified.

· Verifies patient information on file is accurate and updated as per company standards; updates patient data when insurance, address, or other information has changed.

· Verifies patient registration profiles each time patient comes for a visit. Edits patient registration profiles when necessary.

· Obtains all consents for treatment, including forms for the release of medical information and patient’s acceptance of financial responsibility for all services rendered, when applicable.

· Completes required Medicare questionnaires (ABN Forms) for appropriate patients and tests under Medicare guidelines.

· Accurately and completely processes physician’s referrals and orders and enters the tests into the Electronic Medical Record (EMR); should be well versed with templates and ordering.

· Maintains patient clinical forms (ie: prescriptions, laboratory requisitions, etc) for patient pick-up.

· Ensures respective patient medical record information, all collected forms, and photocopied documentation, are placed in the EMR in the proper location.

· Schedules appropriate new and follow-up medical/surgical appointments and radiological testing procedures for respective physician sites, based on the patient’s specific needs.

· Announces scheduled and non-scheduled (if appropriate) patients to the clinical staff.

· Confirms and reminds patients of scheduled appointments in accordance with the clinic’s procedures.

· Gives patients standardized preliminary clinical instructions and directions in preparation for a scheduled office visit, radiological test, or procedure as needed.

· Collects and deposits all required and mandatory insurance co-payments and deductibles according to specific protocols (i.e.: time of service collection policy).

· Monitors patient waiting time and relays information regarding delays to patients and family members.

· Ensures benefits & eligibility has been verified for all scheduled patients.

· Accurately enters charges for all services performed.

· Accurately enters payment information for each payment collected.

· Produces appropriate reports to reconcile charges and payments with data entered into EMR.

· Prepares daily close report detailing reconciliation, prepares bank deposit & submits daily close report to accounting for reconciliation with bank.

· Must be able to communicate with staff, supervisors, peers, and associates and maintain a positive working environment when manager is not present. Functions as a liaison between our physician’s office(s), referral physicians, and ancillary services and the patients.

· Fields questions by both physicians and patients regarding codes, charges, etc. PSR understands when questions require further explanation by Practice Manager or Biller.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

· Minimum of High School or GED required.

· Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows

  • Medical Receptionist

    4 months ago

    Naples, United States OnSpot-FL LLC Full time

    Job DescriptionJob DescriptionOnSpot Dermatology is looking to add an experienced Full-Time Medical Receptionist/Call Center Representative who will work closely with our patients to create a medical experience like no other! We are looking for a new team member who is positive, energetic, enjoys patient interaction and exhibits the following...

  • Medical Receptionist

    3 months ago

    Naples, United States OnSpot-FL LLC Full time

    Job DescriptionJob DescriptionOnSpot Dermatology is looking to add an experienced Full-Time Medical Receptionist/Call Center Representative who will work closely with our patients to create a medical experience like no other! OnSpot is an innovative full service mobile dermatology practice that prioritizes convenience and the experience for our patients....

  • Medical Receptionist

    1 month ago

    Naples, United States Woodruff Institute Llc Full time

    Job DescriptionJob DescriptionOur team is seeking a dynamic and energetic individual to join our growing Dermatology & Facial Plastic Surgery practice. The person in this position is part of the team concept in The Woodruff Institute’s health delivery system, which is devoted to the delivery of the highest quality dermatologic and aesthetic care in an...

  • Medical Receptionist

    3 months ago

    Naples, United States NCH Healthcare System Full time

    DEPARTMENT: 68015 - NCHHG Float StaffLOCATION: 350 7th Street North, Naples, FL, 34102WORK TYPE: Full TimeWORK SCHEDULE: 8 Hour Day$5,000 Sign on BonusABOUT NCHNCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in...

  • Receptionist

    3 months ago

    Naples, United States Carter Fence Company Inc Full time

    Job DescriptionJob DescriptionPosition: ReceptionistDepartment: OfficeReports To: Office ManagerJob Responsibilities: The responsibilities of this position are, but not limited to:Greet and welcome customers as soon as they arrive at the officeAssist customers over-the-phone and in-personAnswer, screen and direct incoming calls as neededAssist and process...

  • Veterinary Receptionist

    2 months ago

    Naples, United States American Veterinary Group Full time

    Veterinary ReceptionistDepartment: General Practice Hospitals Employment Type: Full Time Location: Angel Animal Hospital and Boarding Description Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital. The Veterinary Receptionist is responsible for...

  • Receptionist

    3 hours ago

    Naples, United States INNOVATIVE THE COLLIER AT NAPLES Full time

    Job DescriptionJob DescriptionLooking for a full time receptionist for an Assisted Living Facility. Must be able to pass a level 2 background check. Position PurposeThe Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests. Provides all personnel and verbal facility contacts with prompt, courteous...

  • Salon Receptionist

    2 months ago

    Naples, United States Tipsy Salonbar Full time $15 - $18

    Salon Receptionist (PT/FT)We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. The Receptionist's responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email, or in-person, and...

  • Veterinary Receptionist

    3 months ago

    Naples, United States Angel Animal Hospital & Boarding Full time

    Job DescriptionJob DescriptionDescriptionOur hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast-paced, multi-doctor animal hospital.  The Veterinary Receptionist is responsible for maintaining front of house duties. These tasks vary by day but can include: answering phone calls, scheduling...

  • Bilingual Medical Receptionist- Naples- Float

    2 months ago

    Naples, United States MAXhealth Full time

    Job DescriptionJob DescriptionMaxHealth in Naples is looking to hire a full-time Front Office Representative to assist with check-in and check-out functions, collecting co-payments, scheduling patients, answering phones, and provide excellent customer service overall. Have you been searching for a healthcare company that will value your...

  • Receptionist

    3 weeks ago

    Naples, United States Solaris HealthCare North Naples Full time

    We are a 4 STAR RATED FACILITY!Part-time and Full-time Receptionist at North Naples Facility - Must be a current SW Florida resident IMMEDIATE NEED: For friendly, out-going personality who enjoys working with a wide variety of personalities. Must be able to multi-task (answer multi-line phone system, resident and family member requests and questions, handle...

  • Receptionist

    4 weeks ago

    Naples, United States Solaris HealthCare North Naples Full time

    We are a 4 STAR RATED FACILITY!Part-time Receptionist at North Naples Facility - Must be a current SW Florida resident IMMEDIATE NEED: For friendly, out-going personality who enjoys working with a wide variety of personalities. Must be able to multi-task (answer multi-line phone system, resident and family member requests and questions, handle special...

  • Receptionist

    2 weeks ago

    Naples, United States Barrington Terrace of Naples Full time

    Weekends Are you ready to love your job again? Join The Arbor Company and discover a work family where you are treated with respect. We are recognized by our team members as a Great Place To Work® and we are honored to be one of only 20 companies on Fortune Magazine's "Best Workplaces in Aging Services" list. Arbor People feel the love every day because we...

  • Medical Receptionist Scheduler SE Primary Care

    1 month ago

    Naples, United States NCH Healthcare System Full time

    DEPARTMENT: 67112 - SE Primary CareLOCATION: 7717 Collier Blvd, Naples, FL, 34113WORK TYPE: Full TimeWORK SCHEDULE: 8 Hour DayABOUT NCHNCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations...

  • Receptionist - Full Time Bilingual

    5 days ago

    Naples, United States Pregnancy Resource Center Full time

    Job DescriptionJob DescriptionSalary: Job Title: Receptionist Reports to: Charge Nurse Job Purpose: As an ambassador of Jesus Christ, the Receptionist ensures the smooth intake of patients into clinic care. The Receptionist serves as the first point of contact for patients both over the phone and in person, welcoming them with warmth and compassion. This...

  • Medical Assistant

    24 hours ago

    Naples, United States NCH Healthcare System Full time

    DEPARTMENT: 68015 - NCHHG Float StaffLOCATION: 350 7th Street North, Naples, FL, 34102WORK TYPE: Full TimeWORK SCHEDULE: 8 Hour DayABOUT NCHNCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations...

  • Medical Assistant

    3 months ago

    Naples, United States NCH Healthcare System Full time

    DEPARTMENT: 68015 - NCHHG Float StaffLOCATION: 350 7th Street North, Naples, FL, 34102WORK TYPE: Full TimeWORK SCHEDULE: 8 Hour Day$5,000 Sign on BonusABOUT NCHNCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in...

  • Healthcare Receptionist

    5 days ago

    Naples, Florida, United States OnSpot-FL LLC Full time

    Job OverviewOnSpot-FL LLC is seeking a dedicated Full-Time Medical Receptionist/Call Center Representative to enhance our patient experience. As a pioneering mobile dermatology service, we focus on delivering comprehensive care while ensuring convenience for our patients.Our state-of-the-art mobile medical units travel to various locations, and the ideal...

  • Evening Receptionist

    2 months ago

    Naples, United States Germain Honda of Naples Full time

    Germain Honda of Naples Evening Receptionist Naples, FL Monday through Thursday 10am to 7pm Saturdays 8am to 5pm Germain Offers: Medical, Dental, and Vision Insurance 401(k) Savings Plan Paid Vacation Paid Company Holidays Company Outings and Activities Ongoing Professional Development Employee Discounts Family-Friendly and Inclusive Culture Career Growth...

  • Bilingual Medical Assistant

    1 week ago

    Naples, Florida, United States MAXhealth Full time

    Position OverviewMaxHealth is actively seeking a dedicated full-time Bilingual Medical Assistant Float to enhance patient care within our organization. This role involves overseeing patient interactions, preparing examination rooms, assisting healthcare providers during assessments, and managing front desk responsibilities. If you excel in a dynamic setting,...