Executive Director of Admission, Enrollment Management – Office of the Provost

Carnegie Mellon University is a private, global research university that stands among the world’s most renowned education institutions. With ground-breaking brain science, path-breaking performances, creative start-ups, big data, big ambitions, hands-on learning, and a whole lot of robots, CMU doesn’t imagine the future, we invent it. If you’re passionate about joining a community that challenges the curious to deliver work that matters, your journey starts here

The Office of Enrollment Management comprises five functional areas, including the Office of Admission, the HUB, University Registrar’s Office, Student Financials and Enrollment Systems, and the Office of International Education. All of these areas work together to provide students, families and the campus community with student support and administrative services from the time of recruitment, to enrollment and all the way through graduation.

We are seeking an Executive Director of Admission. Reporting to the Associate Vice Provost for Enrollment Innovation and Interim Associate Dean of Admission, the Executive Director of Admission is responsible for the day-to-day leadership of the Office of Admission. This position is responsible for assisting the Associate Dean in managing all recruitment efforts while overseeing the office day-to-day operations, including staffing and scheduling. The Office of Admission strategically leads University efforts in recruiting, admitting, and enrolling an academically talented, geographic, socioeconomic, and holistically diverse undergraduate class currently representing forty-six states and twenty-nine countries.

The Executive Director will directly supervise the teams responsible for prospective undergraduate student recruitment, admission review, travel, yield, and support with the ultimate responsibility for an office of approximately fifteen full-time professional employees. The Executive Director will recruit when needed.

Core responsibilities include:

• Assist with the development of strategic recruitment plans and support the implementation of these plans throughout the Undergraduate Admission team.
• Develop and monitor team metrics to ensure that operations are running smoothly.
• Ensure all campus visit experiences and admissions programs are fully staffed and run effectively to support the University’s recruitment and enrollment goals.
• Collaborate in leading cross-functional planning retreats with a focus on process improvement and new initiatives.
• Collaborate with campus partners to ensure cohesive relationships in executing and delivering experiences for students throughout the pipeline.
• Oversee and troubleshoot day-to-day operations of the admission office functions.
• Participate fully in the admission/selection of undergraduate students admitted to the University.
• Responsible for the recruitment, training, retention, and evaluation of a world-class Admission staff.
• Troubleshoot high-level problems and issues concerning admission and other University policies and procedures.
• Keep up-to-date on national, international, local, and campus issues around enrollment and the potential impacts on the work of the office.
• Participate in enrollment strategy development conversations, target setting, and post-action assessments.
• Interview prospective students; meet parents who may be identified as employees, alumni, and other important friends or guests of the university.
• Lead regularly occurring staff meetings and admission planning retreats to focus on office progress and development, process improvement, staff development and training, and new and innovative initiatives.
• Oversee the administration of recruitment and yield events in close collaboration with other Enrollment Management offices and campus partners.
• Participate fully in the admission/selection, financial aid analysis, and packaging processes of students admitted to the University.
• Serve as a leader in providing advice and counseling for all staff in the admission office.
• Assist in the creation and lead the execution of strategy for remote and virtual recruitment and yield events.
• Provide direction and share in the strategy for the Office of Admission diversity, equity, and inclusion efforts.
• Represent Carnegie Mellon University at professional conferences, college programs, and other travel as needed by the university.
• Serve in the interim for any liaison position in the Office of Admission when needed.
• Support the admission strategy fully when called upon to do so.
• Travel domestically and internationally to recruit students and inform them of educational opportunities available at Carnegie Mellon University.

Flexibility, excellence, and passion are vital qualities within Enrollment Management.  Inclusion, collaboration and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

• Strong oral and written communication skills
• Ability to work well with others and/or as part of a team
• Ability to work with sensitive information, maintain confidentiality and use discretion
• Ability to pay close attention to detail; keep and maintain accurate and detailed reports and records
• Ability to meet deadlines, work under pressure and with frequent interruptions.
• Ability to prioritize work and handle multiple tasks simultaneously.

Qualifications:

• Education: Masters degree
• Experience: 5-8 years’ experience in Academic Admissions, Academic Recruiting, and Leadership
• Skills: Strong public speaking skills; problem solving and reasoning skills; organization and planning skills
• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Requirements:

• Successful background check, including PA Act 153 child protection clearances

Joining the CMU team opens the door to an array of exceptional benefits available to eligible employees.

Those employees who are benefits eligible have the opportunity to experience the full spectrum of advantages from comprehensive medical, prescription, dental, and vision insurance to an enticing retirement savings program offering a generous employer contribution. You can also unlock your potential with tuition benefits and take well-deserved breaks with ample paid time off and observed holidays. Finally, rest easy knowing you are covered by life and accidental death and disability insurance. 

Other perks include a free Pittsburgh Regional Transit bus pass, our Family Concierge Team to help navigate childcare needs, fitness center access, and so much more

For a comprehensive overview of the benefits that may be awaiting you, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role and responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique skills and the diverse perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization? Apply today

Location

Pittsburgh, PA

Job Function

University Administration and Management

Position Type

Staff – Regular

Full Time/Part time

Full time

Pay Basis

Salary

More Information: 

• Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world. 

• Click here to view a listing of employee benefits

• Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. 

• Statement of Assurance