Digital Experience Intern

4 weeks ago


Boston, United States InsideHigherEd Full time

Job no: 522924
Position type: Internship
Campus: UMass President's Office
Campus Location: Westborough
Department: UITS-Digital Experience
Categories: Information Technology
Advertised: Apr 02 2024 Eastern Daylight Time
Applications close:

Primary Work Location:

Hybrid from Westborough, MA and remote schedules available

Normal Work Schedule:

Standard business hours; no weekends or holidays

Job Summary:

The University Information Technology Services (UITS) department of the University of Massachusetts is seeking a student currently enrolled at one of the five UMass campuses for a Digital Experience Internship to become part of an dynamic team of technology professionals supporting the institution's mission. The Internship will begin in Summer 2024 and UMass students must be enrolled in classes for Fall 2024 or Summer 2024.

We are embracing cloud-first architecture, DevOps, automation and agile development. We support a highly distributed and diverse environment for mission-critical systems for multiple campuses. We embrace a culture of continuous learning by fostering a growth mindset and working together to solve hard business and technology challenges, with strong leadership and coordination from the Chief Information Officer (CIO) and direct report units.

Essential Functions:

The Digital Experience Intern has the following responsibilities:

  • Assist in product management/administration for our suite of collaboration tools (Salesforce, Dropbox, Slack, Atlassian etc.)
  • Analyze business requirements and develop solutions to business problems
  • Work with stakeholders to gather requirements and define the scope of projects
  • Gathering, refining and documenting requirements and user stories
  • Creating and maintaining software documentation
  • Assist in functional and accessibility testing
  • Create and maintain business process models
  • Assist with other projects as needed

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience):

  • Currently enrolled UMass student who is enrolled in an undergraduate or graduate program of study
  • GPA of 3.0 or higher
  • Curious, motivated and willingness to learn new technologies and skills

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience):

  • Knowledge of HTML/CSS
  • Knowledge of Web Content Accessibility Guidelines (WCAG) 2.1 A and AA requirements.
  • Experience with version control systems such as GitHub

Working Conditions:

Any offers of an internship within the President’s Office is specifically conditioned upon the potential candidate consenting to and successfully completing a background review.

Additional Details:

Hourly rate: $17.00 per hour.



  • Boston, United States Digital United Full time

    We are seeking a talented Senior Experience Designer to join our team. As a Senior Experience Designer, you will play a pivotal role in shaping the overall user experience across our digital products and platforms. You will collaborate closely with technologists, designers, researchers, and strategists to create intuitive, engaging, and delightful...


  • Boston, United States Digital United Full time

    Job DescriptionJob DescriptionWe are seeking a talented Senior Experience Designer to join our team. As a Senior Experience Designer, you will play a pivotal role in shaping the overall user experience across our digital products and platforms. You will collaborate closely with technologists, designers, researchers, and strategists to create intuitive,...


  • Boston, United States Manulife and John Hancock Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...


  • Boston, United States Digital United Full time

    Job DescriptionJob DescriptionWe are seeking an Associate Experience Designer to join our team. As an Associate Experience Designer, your role revolves around crafting user experiences that are intuitive, engaging, and aligned with the goals of the product or service. You’ll support the team in the creation of documentation, ideas, sketches, wireframes,...


  • Boston, United States Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...


  • Boston, United States 908 Devices Full time

    908 Devices Inc. (NASDAQ: MASS)is revolutionizing chemical and biochemical analysis with its innovative suite of purpose-built handheld and desktop devices, addressing critical-to-life applications. The Company's devices are used at the point of need to interrogate unknown and invisible materials and provide quick, actionable answers to directly address some...


  • Boston, United States 908 Devices Full time

    Job DescriptionJob Description908 Devices Inc. (NASDAQ: MASS) is revolutionizing chemical and biochemical analysis with its innovative suite of purpose-built handheld and desktop devices, addressing critical-to-life applications. The Company's devices are used at the point of need to interrogate unknown and invisible materials and provide quick,...


  • Boston, United States 908 Devices Full time

    Job DescriptionJob Description908 Devices Inc. (NASDAQ: MASS) is revolutionizing chemical and biochemical analysis with its innovative suite of purpose-built handheld and desktop devices, addressing critical-to-life applications. The Company's devices are used at the point of need to interrogate unknown and invisible materials and provide quick,...


  • Boston, United States Digital United Full time

    We are seeking an Associate Experience Designer to join our team. As an Associate Experience Designer, your role revolves around crafting user experiences that are intuitive, engaging, and aligned with the goals of the product or service. You’ll support the team in the creation of documentation, ideas, sketches, wireframes, and prototypes. We are looking...


  • Boston, United States Digital United Full time

    Job DescriptionJob DescriptionWe will be accepting resumes from the following states: CT, FL, GA, IA, MD, MA, NY, NC, OH, RI, SC, TN, or TXPrimacy is a human-centered, digital-first agency that crafts purposeful and pivotal brand experiences in healthcare, higher ed and financial services. Trusted for our expertise and chosen for our creativity, our team of...


  • Boston, United States Digital United Full time

    Job DescriptionJob DescriptionWe will be accepting resumes from the following states: CT, FL, GA, IA, MD, MA, NY, NC, OH, RI, SC, TN, or TXPrimacy is a human-centered, digital-first agency that crafts purposeful and pivotal brand experiences in healthcare, higher ed and financial services. Trusted for our expertise and chosen for our creativity, our team of...


  • Boston, United States Digital United Full time

    Job DescriptionJob DescriptionWe will be accepting resumes from the following states: CT, FL, GA, IA, MD, MA, NY, NC, OH, RI, SC, TN, or TXPrimacy is a human-centered, digital-first agency that crafts purposeful and pivotal brand experiences in healthcare, higher ed and financial services. Trusted for our expertise and chosen for our creativity, our team of...

  • Digital Marketing

    2 weeks ago


    Boston, Massachusetts, United States Beacon Hill Full time

    Our client is seeking a Digital Marketing & Communications Lead to join their team and drive internal digital marketing campaigns to promote technology solutions and initiatives across departments and locations. This role involves creating engaging content, managing digital platforms, and enhancing internal brand awareness and engagement.This is a 6+ month...

  • Digital Marketing

    3 weeks ago


    Boston, United States Beacon Hill Full time

    Our client is looking to add a Digital Marketing & Communications Lead to their team. This person will spearhead internal digital marketing campaigns to promote our technology solutions and initiatives to employees across various departments and locations. They will be instrumental in crafting compelling content, managing digital platforms, and enhancing...

  • Chat Contractor

    3 weeks ago


    Boston, United States Digital Reach Agency Full time

    *Applicants must be US based* **About Digital Reach Agency**: Digital Reach Agency is a full-service digital marketing agency focused on becoming the best B2B SaaS & Tech provider. At Digital Reach, our focus is on B2B digital marketing, data attribution, tracking our clients' customers' actions through the funnel and providing clarity into KPIs and ROI....


  • Boston, United States Plymouth Rock Assurance Full time

    Digital Product Manager We are in search of a dynamic Digital Product Manager to join our expanding Digital Strategy Team. This critical role will be responsible for owning and driving improvements in pivotal digital platform(s) utilized by our internal agents, employees, and external customers. As a central figure in our data-centric organization, this...


  • Boston, United States NetVirta, Inc Full time

    NetVirta is in the business of satisfying the world’s desire for better-fitting products. Since our MIT origins in 2008, we’ve partnered with medical professionals to provide patients with custom-fit orthotics, sporting goods brands to equip NFL & NCAA players with custom-fit helmets, and fashion brands like Victoria's Secret to ensure shoppers are happy...


  • Boston, United States Plymouth Rock Assurance Full time

    Digital Product ManagerWe are in search of a dynamic Digital Product Manager to join our expanding Digital Strategy Team. This critical role will be responsible for owning and driving improvements in pivotal digital platform(s) utilized by our internal agents, employees, and external customers. As a central figure in our data-centric organization, this role...


  • Boston, United States Plymouth Rock Assurance Full time

    Overview: Digital Product Manager We are in search of a dynamic Digital Product Manager to join our expanding Digital Strategy Team. This critical role will be responsible for owning and driving improvements in pivotal digital platform(s) utilized by our internal agents, employees, and external customers. As a central figure in our data-centric...


  • Boston, United States Plymouth Rock Assurance Full time

    Digital Product ManagerWe are in search of a dynamic Digital Product Manager to join our expanding Digital Strategy Team. This critical role will be responsible for owning and driving improvements in pivotal digital platform(s) utilized by our internal agents, employees, and external customers. As a central figure in our data-centric organization, this role...