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VTC Engineer

3 months ago

Colorado Springs, United States Amentum Full time

Amentum is seeking a VTC Engineer to join our team and support our Colorado Springs, CO customer. We are looking for team members who are passionate about making a difference by working on critical efforts we manage as a premier government contractor.

You enjoy providing UC/VoIP solutions and engineering while multitasking in a fast-paced, mission-critical environment. One of your strong points is your eagerness to learn and how you are proactive in asking questions when you need more information to resolve ticket escalations. As a team player, you thrive in helping your colleagues and look forward to supporting our customers professionally. You are dedicated to our customer’s around-the-clock needs.

Responsibilities:

  • Lead and support enterprise UC projects; provide UC (VoIP/VTC/DVTC) engineering and architecture development support

  • Provide a high level of technical understanding for problem-solving and troubleshooting

  • Interact with hardware and software vendors to address issues when necessary

  • Work on-call shift rotations with other members of the department

  • Deployment and troubleshooting of VOIP equipment and tools such as Cisco UC equipment, Jabber, Microsoft Teams, WebEx, Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC)

  • Responsible for managing very complex and/or high-risk programs, assigned technical staff, and other subordinate managers

  • Establish state-of-the-art techniques for designing, developing, modifying and troubleshooting highly complex computer operating hardware system

  • Design UC/VoIP operating/hardware systems; formulate UC/VoIP system concepts and architecture, specific requirements, and develop implementation approaches

  • Identify and direct resolution of complex hardware/software interface issues; subject matter expert on emerging technologies; direct the development of UC/VoIP systems specifications and technical documentation

Here at Amentum, we are purpose-driven with a fierce commitment to deliver on our promises. We create trailblazing solutions, have unwavering integrity, and embrace inclusion and collaboration. Our team is excited to help customers solve today’s and tomorrow’s problems, giving confidence and reassurance that together we’ll accomplish mission success.

Minimum Requirements:

  • PhD degree in a related field, and at least 2 years of related UC / VoIP engineering experience

    • Or a Master’s degree in a related field, and at least 4 years of related UC / VoIP engineering experience

    • Or a Bachelor's degree in a related field, and at least 6 years of related UC / VoIP engineering experience

    • Or an Associates degree in a related field, and at least 8 years of related UC / VoIP engineering experience

    • Or a High school diploma/GED, at least 10 years of related UC / VoIP engineering experience

  • Possess a DoD 8570 IAT II certification (which includes either a Security+, CCNA-Security, CySa+, GICSP, GSEC, CND, and/or SSCP). Higher levels of the listed certifications also qualify, such as a CCNP certification instead of a CCNA.

  • Possess a CCNP, JNCIP, JCNIS or equivalent certification (i.e. other UC technology specialty certification)

  • Must have an Active Top Secret US Government Clearance with SCI eligibility, and the ability to obtain a polygraph after hire. Note: US Citizenship is required to maintain a Top-Secret Clearance with SCI eligibility.

Preferred Qualifications:

  • Experience working in a Department of Defense (DoD) or Intelligence Community (IC) environment

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

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EEO including Disability/Protected Veterans