Academic Program Administrator
2 days ago
The Department of Academic Affairs seeks a casual Academic Program Administrator who will oversee all aspects of the day-to-day administration of the School of Nursing (SON) DNP Programs. This role requires strong organizational, analytical, event planning, and management skills, including data analysis, project management, coordination of task forces/other groups, and implementation/evaluation skills. This position is part of the Academic Affairs team and reports directly to the Manager for Operational Excellence in conjunction with the DNP Program Director.
Specific Duties & Responsibilities
Major Responsibilities
- Develop and implement processes, procedures, policies, and systems. These may include a course scheduling system, student databases, and student worker tracker mechanisms. Maintain other program and student databases.
- Work closely with the Faculty Program Director and Associate Director(s) in establishing program course schedules, brochures, and catalogs. This requires planning, coordination, knowledge, and understanding of the academic program.
- Assist faculty and student needs and triage them to the right person if this position is not the person who can address the faculty member or student's needs.
- Work closely with counterparts in SON and University-wide departments.
- Follows FERPA regulations in maintaining confidential student information.
- Manage program pages on the School of Nursing website.
- Administer the graduate program with limited supervision from the Program leadership.
- Prepare programmatic handbooks, presentations, letters, and reports.
- Manage logistics associated with events, including”but not limited to”venue selection, catering, audiovisual, invitation designs, and budget development. Also, oversee travel arrangements for faculty and guest lecturers.
- Coordinate any onsite support with the Academic Affairs Admin team for coverage.
- Represent the program in administrative matters, including space, facilities, technology, the student information system, classroom support, etc.
- In collaboration with Committee Chairs and Program leadership, create and track meeting agendas and minutes, including follow-up of action items.
- Monitor and assist admissions processes, progressions, and graduation committees, including preparing agendas, drafting minutes, and scheduling meetings.
- Maintains a current database of all students and graduates of the program, including for graduates, degree earned, job title, name of agency, and job location (city & state).
- Responsible for Program Communication and Coordination Committee for DNP Program(s).
- Program Administrators are both members and facilitators of these committees.
- Develop agendas for meetings in conjunction with the program director.
- Recording meeting notes and following up on information that should be shared with members and non-member areas, as well as any action items from the meeting. Minutes should be distributed to members within 48 business hours of the meeting.
- Maintain the membership list of committees and working groups to ensure proper information dissemination.
- Exercise independent judgment and apply knowledge of administrative and academic operating policies to support student success.
- Provide excellent customer service to students by relating program information and resources.
- Assist students with administrative tasks and issues, like fulfilling school-wide requirements.
- Manage applicable aspects of accreditation for the graduate programs.
- Responsible for regulatory compliance with the state board and other related agencies' requirements.
- Understanding and partnering with the University's commitment to diversity, equity, and inclusion ensures these values are maintained throughout the programs and daily interactions.
- Other duties as assigned.
Role Specific Responsibilities
- Communicate all necessary information promptly to all key persons, students, faculty, SON, program and university leadership, and other departments using the most effective technological communication tools.
- Student tracking mechanisms (i.e., teaching assistant assignments, DNP student funding, graduate assistantships).
- Coordinate DNP Calendar of Events; schedule events and communicate essential deadlines.
- Collaborate closely with the registrar's office on course registrations, leave of absence, etc.
- Coordinate student yearly awards (i.e., graduation, Fralic, Jonas, etc.)
- Collaborate with the leadership at the respective schools (JH Carey Business School and the Bloomberg School of Public Health) to create a seamless student experience and meet both schools' procedural and academic requirements.
- Provide cross-coverage for other Academic Program Administrators.
- Responsible for coordinating and managing the DNP program's use of audit and other types of software and participating in university-wide software group (SSCI).
Additional Knowledge, Skills & Abilities
- Excellent interpersonal, oral, and written communication skills.
- Excellent computer skills (internet and software applications; word processing, spreadsheets, presentations, grant preparation).
- Experience with database management.
Minimum Qualifications
- Bachelor's Degree.
- Three years progressively responsible experience in program administration in an academic environment.
- Additional education may substitute for required experience and additional experience may substitute for required education to the extent permitted by the JHU equivalency formula.
Classified Title: Academic Program Administrator
Role/Level/Range: ACRP/03/MC
Starting Salary Range: $24.61 - $43.12 HRLY ($36,400 targeted; Commensurate with experience)
Employee group: Casual / On Call
Schedule: Up to 20 hours per week
Exempt Status: Exempt
Location: Remote
Department name: Academic Affairs
Personnel area: School of Nursing
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