Operations Data Coordinator

2 weeks ago

Thomaston, United States Tidal Wave Auto Spa Full time

Tidal Wave Auto Spa is one of the fastest growing car wash chains in the country and is a recognized leader in the industry with locations nationwide. Our wave of success began in 2004 in the small town of Thomaston, GA, which is where Tidal Wave Headquarters calls home. Tidal Wave Auto Spa is a national brand that is forecasted to grow at a rapid rate for years to come, so we are aggressively pursuing individuals with exceptional talent and leadership qualities. Our goal is to redefine the car wash industry with the latest technology, top-notch friendly service, and unwavering dedication to its employees

Pay Range: $18.00 - $21.00/hr

BASIC FUNCTION

This position is responsible for managing specific data and reporting to better assist management in maximizing resources in various departments or lines of business. Responsible for assisting in creating and producing forecasts and reports in order to provide insights to determine operational impact, trends, and opportunities. This is an entry level position that gains understanding of organization's policies and processes and related data requirements.

Here are some of the things you'll do

  • Collect, organize, transform, and present data from a variety of sources
  • Connect to multiple internal/external company systems, to retrieve, combine, and aggregate data to support business objectives
  • Create standard and ad-hoc reports based on business needs
  • Conduct analysis based on data collected to guide business decisions
  • Assist with data gathering, transformation, loading
  • Provide quality assurance of incoming data sources, audit internal systems, catch exceptions
  • Organize and manage the 3rd party evaluations and Mystery Shops
  • Partner with the program teams to assist with relevant needs
  • Partner with Program Leader: SLID to assist with completing the 4- and 8-month assessments
  • Maintain updates to The WAVE, assist users with access, manage the Q&A, and manage user compliance and training completion
  • Provide updates to leadership on various program data and updates (compile data - Program Leaders responsible for their individual program metrics)
  • New Unit Opening communications

Required:

  • Highly experienced in data management and reporting (Excel, R Programming, Python, And/Or SQL)
  • Excel experience (VLOOKUPs, conditional formatting, etc)
  • Ability to work reliably and independently to support business objectives
  • High aptitude for math and analytics, general computer use, and ability to learn new tools/technologies

Preferred:

  • Advanced Excel Proficiency
  • R Programming Proficiency
  • Proficiency with SQL/Relational Databases
  • B.A. or B.S. in Math, Statistics, Computer Science, or related field

As a Tidal Wave Auto Spa Team Member, you will enjoy our Benefits Program to help secure your financial future and preserve your health and well-being, including:

  • PTO is based on the company's PTO policy.
  • Eligibility for health, dental, and vision coverage subject to 30 day waiting period.
  • Eligibility for 401(K), subject to plan terms.
  • Eligibility for benefits such as life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental, subject to 30 day waiting period.
  • Company-paid holidays.

**Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of Tidal Wave Auto Spa provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. Tidal Wave Auto Spa hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

PDN-9d69c6bc-0968-4499-b88c-835a4cd5cd3a

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