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Collision Center Receptionist/Administrative Assistant

2 months ago

Escondido, United States Mossy Nissan EscondidoInfiniti of Escondido Full time

We are seeking a Receptionist/Administrative Assistant with excellent organizational skills and a winning attitude. This individual's primary responsibility is to receive and direct both callers and visitors in a pleasant and courteous manner, as well as assisting the Collision Center Manager in functions relating to the operation of the Collision Center.

Employees in this position will be paid a base hourly wage of $20.00/Hr

Monday-Friday, 8 AM to 5 PM

At Mossy Auto Group our employees are our most valuable asset. Our mission statement is to create an environment of high integrity & mutual respect that nurtures openness, creativity, & innovation. Every employee at Mossy is absolutely critical to its success. As a family owned & operated business we consider each employee and extension of the Mossy family. We promise to deliver the same award winning service and value that our community has come to expect from our dealership through the years.

Benefits
  • Medical, Dental & Vision
  • Group Insurance Plans & Discounts
  • 401K Retirement Savings Plan
  • Paid Vacation and Holidays
  • Disability Insurance
  • LAP (Life Assistance Program)
  • Basic Life, Dependent & Accident Insurance
  • Growth Opportunities
  • Paid Training
  • Employee Purchase Incentives
Responsibilities

Specific responsibilities include but are not limited to the following; other duties may be assigned.

  • Providing excellent customer service to internal and external customers at all times.
  • Promoting an understanding of, and strong commitment to client satisfaction and to the Mossy Team.
  • Maintaining accuracy and timely completion of Reports for the Collision Center.
  • Close & Process Repair Orders.
  • Follow-up on Warranty submissions and claims.
  • Sorting and distributing incoming mail.
  • Ordering, receiving and distributing order shipments.
  • Maintaining operation and repair of office equipment & Maintaining postage meter and postage
  • Reconciling and forwarding daily deposits.
  • Fielding client complaints and ensure prompt and appropriate action by General Manager or department head.
  • Answering, screening and directing telephone calls to the appropriate departments and/or staff person.
  • Serving as an information center for client and employees with a smile and a friendly, helpful attitude.
  • Ensuring the reception desk and surrounding area is neat, clean and free of safety hazards.

Qualifications

  • People skills that contribute to effective communication in managerial responsibilities and in creating a positive working environment.
  • Organizational and multi-tasking abilities with strong attention to detail. 
  • Proficiency in Microsoft Applications.
  • Follows directions from a supervisor.
  • Ability to read and comprehend instructions.
  • Ability to communicate effectively with clients and co-workers.
  • Understands and follows posted work rules and procedures and all company policies.
  • Accepts constructive criticism with motivation towards improvement in job performance
  • Professional personal appearance & punctual
  • Great attitude & high energy personality
  • Valid CA driver’s license and clean driving record
  • High school diploma or equivalent 
Our company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information. We are an equal opportunity employer and drug-free workplace. Offers of employment contingent upon successfully passing background screening (incl. criminal background check, review of motor vehicle records, verification of SSN and passing drug test at a certified testing facility.