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Food and Beverage Operations Manager
2 months ago
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The Food & Beverage Operations Manager will oversee all aspects of the food and beverage operations for our new restaurant. This role requires a leader who can manage day-to-day operations while ensuring the highest standards of quality and service. The ideal candidate will have a strong background in both front-of-house and back-of-house operations, with the ability to drive revenue, manage costs, and develop a team of professionals committed to delivering an exceptional dining experience.
Key Responsibilities:
1. Operational Management: • Oversee daily food and beverage operations, ensuring smooth and efficient service. • Develop and implement standard operating procedures (SOPs) to maintain high service standards. • Monitor and manage labor costs, food costs, and inventory levels. • Ensure compliance with health and safety regulations, including food handling and sanitation standards.
2. Staff Management: • Recruit, train, and supervise staff across all F&B operations, including servers, bartenders, kitchen staff, and support roles. • Create and manage staff schedules to optimize service and control labor costs. • Conduct regular performance evaluations, provide coaching, and develop staff through training programs. • Foster a positive and professional work environment, encouraging teamwork and continuous improvement.
3. Customer Service: • Ensure all guests receive outstanding service, responding promptly to any concerns or complaints. • Monitor guest feedback and implement improvements to enhance the customer experience. • Work closely with the front-of-house team to create memorable dining experiences for guests.
4. Financial Management: • Develop and manage the F&B budget, including sales targets, cost controls, and profit margins. • Analyze financial reports and performance metrics to identify opportunities for improvement. • Implement strategies to increase revenue, such as menu innovations, promotions, and special events.
5. Menu Development: • Collaborate with the chef and culinary team to develop and refine the menu, ensuring it meets market demand and quality standards. • Stay current with food and beverage trends, incorporating new ideas into the menu and beverage program. • Oversee the sourcing and purchasing of ingredients, ensuring quality and cost-effectiveness.
6. Vendor and Supplier Management: • Establish and maintain strong relationships with vendors and suppliers. • Negotiate contracts and manage deliveries to ensure timely and cost-effective procurement. • Monitor inventory levels and ensure proper stock rotation and storage.
7. Marketing and Promotion: • Work with the marketing team to develop and execute promotional campaigns to drive restaurant traffic. • Coordinate special events, private parties, and catering opportunities. • Maintain a strong presence in the community to build brand awareness and loyalty.
8. Compliance and Safety: • Ensure compliance with all local, state, and federal regulations related to food and beverage operations. • Implement and maintain safety procedures to protect guests and employees. • Conduct regular inspections to ensure the restaurant meets health and safety standards.
Qualifications:
• Bachelor’s degree in Hospitality Management, Business, or a related field (preferred).
• Minimum of 5 years of experience in food and beverage management, with at least 2 years in a leadership role. • Strong knowledge of food and beverage operations, including front-of-house and back-of-house management. • Excellent leadership and team-building skills, with the ability to motivate and develop staff.
• Strong financial acumen, with experience managing budgets and financial performance.
• Exceptional customer service skills, with a focus on creating a positive guest experience.
• Ability to work in a fast-paced environment, manage multiple priorities, and adapt to changing circumstances.
• Proficient in restaurant management software and POS systems.
Working Conditions:
• This position requires flexibility, including working evenings, weekends, and holidays as needed.
• Must be able to stand for extended periods and lift up to 50 pounds.
Benefits:
• Competitive salary with performance-based bonuses.
• Health, dental, and vision insurance.
• Paid time off and holiday pay.
• Opportunities for professional development and advancement.
