Patient Access Representative

1 month ago


Marrero, United States Ochsner Health Full time
  • Responsible for point-of-service collections, face-to-face patient interactions related to completing the patient registration and admission process; responsible for the verification of insurance via electronic verification, telephone, or web application; improves patient satisfaction through consistently representing the company professionally and cross trained to support multiple functions across all patient and payer types.
  • Required – One year of related hospital, clinic, medical office, business services/revenue cycle, front line registration, financial counseling, banking, hotel retail and/or customer service related experience
  • Create, activate, and complete the patient scheduling, clinic registration, or hospital admission process.
  • Demonstrates respect and cooperation in all staff relationships, and a genuine willingness to prevent or resolve inter-personal conflicts.
  • Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time.
  • Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
  • Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
  • Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste.


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