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Lead Patient Financial Representative

3 months ago


Fort Myers, United States Lee Health Full time

Location:Lee Memorial Hospital -2776 Cleveland AveFort Myers FL 33901

Department: Registration Services

Work Type: Full Time

Shift: Shift 1/5:00:00 AM to 3:30:00 PM

Minimum to Midpoint Pay Rate:$17.34 - $21.67 / hour

Summary

As a first point of access for Lee Memorial Health System this position acts as a lead resource for our Emergency Department Financial Counselors. Working collaboratively with care givers and performing bed side registrations these individuals coordinate assignments ensure completion and prioritization. These individuals are also responsible for screening for possible assistance through government and/or financial assistance programs. This job requires the ability to be multi-task oriented while using critical thinking skills to appropriately handle complexity and stress while displaying excellent customer service at all times. These team members also assist with departmental training and act as lead resource for staff in the absence of management.

RequirementsEducational RequirementsDegree/Diploma ObtainedProgram of StudyRequired/
Preferred
and/orHigh School Diploma or EquivalentRequiredorAdditional RequirementsPost high school training and prefer Associates Degree or in the process of obtaining degree.Experience RequirementsMinimum Years RequiredArea of ExperienceRequired/
Preferred
and/or1 YearCustomer ServiceRequiredand2 YearsHealthcareRequiredor2 YearsSchedulingRequiredAdditional RequirementsExperience with Epic is preferred.State of Florida Licensure RequirementsLicensesRequired/
Preferred
and/orNot RequiredCertifications/Registration RequirementsCertificates/RegistrationsRequired/
Preferred
and/or

US:FL:Fort Myers