Patient Access Representative
4 weeks ago
Key Responsibilities:
- Greet customers and provide world-class customer service.
- Complete full patient registration at date of service and thoroughly explain and secure Hospital & patient legal forms if needed.
- Create and file patient information packets/folders for upcoming Hospital services.
- Assist with scheduling diagnostic procedures (enter data in scheduling system, provide customer with appointment instructions, other tasks as needed).
- Educate patients about patient financial liabilities.
- Verify insurance, benefits, coverage & eligibility.
- Complete assigned registration financial clearance work lists activities.
- Obtain insurance authorizations for scheduled & unscheduled Hospital services, and secure inpatient visit notification to payors.
- Assist with scheduling and coordinating post discharge care for patients.
Requirements:
- High School Diploma or GED required.
- 1 year in a Customer Service role.
- EPIC experience is preferred but not required.
- Course in Medical Terminology required.
- Minimum typing skills of 30 wpm.
Important Note: The CSI Companies requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
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