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Branch Executive Director

3 months ago

Cleveland, United States YMCA Full time
At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all.

Job Description

Under the general direction of the Chief Executive Officer, the District, Executive Director has the responsibilities and accountability to successfully lead and manage multiple branch operations and implement the policies and programs of the YMCA of Greater Cleveland. This position is accountable for the day to day operations of all assigned YMCA facilities.
Responsibilities includes overall accountability for district operations for all assigned facilities, while also providing leadership to branch board development; branch fiscal management; branch fundraising/annual campaign; branch director selection, member engagement, community engagement, property management; and the carrying out of our Association's strategic plan. The position may also have the responsibility to lead and/or direct Association-Wide initiatives/priorities, programs and strategies. Because this position is responsible for multiple operational sites, the initiation of timely communication among the branch staff, Association staff, and boards regarding the status of goals and overall operations is critical.

Qualifications

Education:
  • Bachelor's degree, Masters preferred.


Experience:
  • Minimum of 6 years of successful experience that includes management and supervisory experience
  • Minimum 6 years of demonstrated regional or multi-team management experience required.
  • Minimum 6 years experience in the areas of volunteer and staff development, budget and fiscal management, financial development, strategic planning and community development.


Essential Functions

  • Provides leadership and support to associate/branch executive directors within own district to ensure operational and financial targets are met.
  • Identifies potential areas for branch cooperative programming to accomplish YMCA goals, and works with staff groups to develop and implement programs.
  • Assists branch staff in the planning, development and implementation of new program initiatives and activities.
  • Provides leadership and support to the branches to ensure quality, safety and sustainability of branch operations.
  • Provides leadership and support to the branch executive directors to ensure that fundraising targets are met. In conjunction with association leadership team and branch executives, develops annual membership goals and conducts branch reviews for evaluation of execution.
  • In cooperation with the CFO and COO leads the preparation and management of branch budgets in assigned districts.
  • Supports the implementation of association wide initiatives to attract, recruit and retain members including marketing strategies, sales and closing techniques, branch engagement and determining training and support needs.
  • Responsible for ensuring risk management compliance at the branches.
  • Serves and performs the duties of Executive Director at assigned branch.
  • Responsible for Risk Management compliance at the branches.
  • Lead Budget preparation and management in cooperation with the CFO.
  • Review and appraise the effectiveness of directly supervised staff and make appropriate training recommendations and staff changes where necessary.
  • Supervises the unit operations assigned and selects the branch directors. Provides leadership and appraises performance.
  • Takes appropriate action where necessary to continually improve upon the fiscal soundness of the branch units; including working with program leadership to identify new program revenue generation, membership sales, and enhance program product lines focus and pricing to ensure optimum participation and financial results.
  • Ensure that supervisees lead and give directions to the branch community board and other internal and external resources to successfully run the annual support campaign and special events.
  • Through personal involvement and utilizing individual branch staff, the District Executive integrates and communicates the objectives and programs of the association to the community through public communication and participates actively in community organizations.
  • Serves as the primary communication conduit between the branches and association office; and represents the CEO when necessary at branch and community related functions.
  • Continually reviews and evaluates key performances measures regarding staff, membership, retention, programs, customer service, fiscal operations, and the physical plant to insure continuous improvement in each area. Involves the appropriate people, develops and executes corrective action plans.
  • With assistance of supervisees and other resources, develops and administers a maintenance plan for facilities.
  • To develop and implement a comprehensive community engagement plan that moves more Y activities/programs into the broader community.
  • Supervise employees in assigned accountabilities, monitor site operation and scheduling and verify time sheets and actual hours worked.
  • Identify training needs and initiate development activities of supervisees. Recommend effective personnel management actions (i.e. employee counseling process).
  • Assure that new employees complete orientation and training according to established guidelines and provide on the job training as required by supervisees.
  • Ensure duties, responsibilities and accountabilities of all direct reports are defined and understood. Ensure that the individual understands the standards for acceptable performance.
  • Notify Human Resource Department of job openings, follow hiring and interview process. Make final selection and maintain qualified staff.
  • Keeps employees informed as to association and branch events, plans and progress on organizational goals.
  • Responsible for following the child abuse and neglect reporting process including completion of Suspected Child Abuse/Neglect reporting form, calling children protective services (696-Kids) and notifying your immediate Supervisor, Branch Executive, Risk Management and Human Resources Department (s). All employees of the YMCA of Greater Cleveland are mandated reporters for any signs or suspicion of child abuse and neglect.