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Assistant General Manager

3 months ago

Seattle, United States Delta Hotels & Resorts Full time

Additional Information: This hotel is owned and operated by an independent franchisee, Hollander Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

ASSISTANT GENERAL MANAGER
The Delta Hotels by Marriott Seattle Everett is seeking an Assistant General Manager to join our team. The Assistant General Manager is responsible for assisting in maximizing hotel value by achieving revenue growth, expense control, outstanding product quality, guest service and employee satisfaction through overall leadership, guidance and direction of the hotel management team within the framework of company policies and procedures and brand standards.

ABOUT US
At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities.

We look for people who excel in their role and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment and support to our team members, coupled with their dedication, innovative spirit, and raw talent.

QUALIFICATIONS:
Knowledge of:
Hotel operations and departmental interdependencies.
Hotel accounting principles.
Basic math, budgeting, and profit/loss concepts.
Hotel Management Experience
Hotel experience in a minimum of two different departments
Experience managing front office, concierge, and sales combined with some experience in housekeeping, or food and beverage
Food and Beverage Experience (server, supervisor, department head)

Preferable:
Select Service Assistant Manager or General Manager
Previous experience as a Director of Rooms or Operations Manager

Skill and ability to:
Establish and maintain effective professional, courteous, constructive relationships with guests, staff, and management team.
Maintain decorum in stressful situations.
Make decisions guided by established policy and procedures; analyze activities and information to arrive at logical conclusions.
Communicate clearly and concisely verbally and in writing to convey information effectively.
Adapt to constantly changing situations and personalities ensuring quality service to all guests.
Successfully hire, train, and motivate staff.
Work varying schedules to reflect the business needs of the hotel, including evenings, weekends, and holidays, and maintain 24-hour availability via cell phone.
Education and Experience:
Bachelor’s Degree in Hospitality Management or equivalent.
Three to five years of previous experience as a Guest Service Manager in the hospitality industry.

PHYSICAL REQUIREMENTS:
Light Work – Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

This work requires the following physical activities: Standing, pulling, grasping, seeing, crouching, lifting, hearing, reaching, pushing, repetitive motions, and talking. This work is performed primarily indoors.

Drug-Free Workplace, Equal Opportunity, E-Verify Employer

RATE OF PAY:
$75K to $85K / DOE
SUPPLEMENTAL PAY:
Individual Incentives and Bonus Programs
BENEFITS AND PERKS:
Paid Time Off (PTO) accrued at a rate of 0.069231 for every hour worked. 8 paid holidays included in PTO annual accrual rate
Paycheck Advancement Program
Hotel Travel Discounts
Supplemental Insurance
Employee Assistance Program
Employee Meals
For eligible employees:
Insurance – Medical, Dental, Vision, Life and AD&D, Long Term Disability
401(k) Plan with Employer Match

This company is an equal opportunity employer.

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