Assistant General Manager

6 days ago

Seattle, Washington, United States Compass Group USA Full time
Job Summary

The Assistant General Manager is a key role in our restaurant operations, responsible for delivering exceptional service and experience to our customers. This position oversees the administrative and operational tasks, including financial management and analysis, sanitation and safety.

Key Responsibilities
  • Designs and manages the overall experience, ensuring a friendly and engaging atmosphere
  • Trains and develops the management team to deliver exceptional service and accomplish daily goals and projects
  • Oversees manager reviews, coaching sessions, and disciplinary actions in a professional and timely manner
  • Works with the General Manager or RDO to monitor and manage all financial responsibilities
  • Promotes a culture of Food and Workplace Safety
  • Treats everyone with professionalism, care, and respect
  • Responds to all comments and complaints within 24 hours and follows up with a written or verbal response
  • Communicates with our partner honestly, accurately, and in a timely manner
  • Works with the General Manager or RDO to ensure cafe teams work within budget while maintaining standards
  • Oversees and contributes to the successful opening of all new Cafes
  • Meets all timelines for quarter and year-end reports given by our partner and Sector Employer
Requirements
  • Bachelor's degree is preferred, or equivalent professional experience
  • Minimum of 3-5 years food service multi-unit supervision experience
  • Excellent communication skills, both written and verbal
  • Strong passion for great food and hospitality
  • General culinary knowledge of basic kitchen practices, protocols, and procedures
  • Manages time effectively and prioritizes tasks to meet deadlines
  • Ability to follow all Health & Safety standards
  • Demonstrates good judgment and decision-making skills
  • Ability to work independently as well as in a team
  • Working knowledge of Google Suites
  • Ability to maintain confidentiality
  • Ability to work in a fast-paced, changing environment
Benefits

Associates at Compass Group USA are offered many fantastic benefits, including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts.

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