Capture Center Supervisor

2 weeks ago

Oregon, United States CorVel Corporation Full time

Are you a passionate leader who thrives in fast-paced environments where accuracy and efficiency are paramount? Do you excel at building strong teams and fostering a culture of innovation? If so, we'd love to have you join our team as our next Production Supervisor You will guide your talented team to achieve exceptional results, while fostering a collaborative and innovative environment where exceeding expectations becomes the norm.

This is an onsite position in our Milwaukie, OR office.

Here is a glimpse of what you will do:

Lead and Motivate Your Team:

    • Coach and mentor your team members, helping them reach their full potential.
    • Foster a collaborative and positive work environment where everyone feels valued and supported.
    • Celebrate team wins and milestones.

Drive Operational Excellence:

    • Oversee production workflow to ensure quality, deadlines, and Service Level Agreements (SLAs) are consistently met.
    • Analyze production processes, identify bottlenecks, and implement creative solutions for optimization.
    • Utilize data analytics to predict potential roadblocks and continuously improve efficiency.

Champion Customer Success:

    • Ensure exceptional quality standards throughout production processes.
    • Proactively address any risks to quality or deadlines, collaborating with internal and external teams for resolution.

REQUIRED EDUCATION/TRAINING/SKILLS:

  • High school diploma, GED or equivalent with equivalent experience. College coursework preferred.
  • A minimum of 3-5 years of experience in a production supervisor role (or relevant leadership experience) including capacity planning, resource management, and successful execution of team goals
  • Excellent communication, interpersonal, and coaching skills
  • 55 wpm by touch, ten-key by touch
  • Ability to communicate effectively in English, both in writing and verbally, including over the phone with internal and external customers
  • Intermediate to advanced Microsoft Office suite

PAY RANGE:

CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.

Pay Range: $18.36 - $29.63 per hour

A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management

ABOUT SYMBEO:

Symbeo, a wholly owned subsidiary of CorVel Corporation and certified Great Place to Work® Company, provides digital mailroom and automated accounts payable services to the world's largest and most recognized companies. Symbeo is passionate about connecting enterprise organizations with technology solutions that bring deep value and operational cost savings to our customers. Since our founding in 1983, we have grown to over 200 people working in our downtown Portland and Milwaukie, OR offices. Our investment and blend of people, process and technology drives our innovation and blazes new trails in AP automation and scanning services. We embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT).

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

#LI-Onsite

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