Current jobs related to Call Center Specialist - New Brighton - Hollister Incorporated
-
Call Center Specialist
4 weeks ago
New York, United States Premium Health Center Full timeCall Center Specialist -Operations Location: 620 Foster Avenue Brooklyn, NY 11230 This is not a remote position; it is fully in-person 5 days a week! Hours: Full Time: Sunday Thursday 11am 7pm Premium Health is looking for outstanding candidates for the Call Center Specialist position for our Internal Medicine, Pediatric and Dermatology Departments. ...
-
Call Center Specialist
1 month ago
New York, United States Premium Health Center Full timeCall Center Specialist -OperationsLocation:620 Foster Avenue Brooklyn, NY 11230This is not a remote position; it is fully in-person 5 days a week!Hours:Full Time: Sunday – Thursday 11am – 7pmPremium Health is looking for outstanding candidates for the Call Center Specialist position for our Internal Medicine, Pediatric and Dermatology Departments.Premium...
-
Call Center Specialist
4 weeks ago
New York, United States Premium Health Center Full timeCall Center Specialist -OperationsLocation:620 Foster Avenue Brooklyn, NY 11230This is not a remote position; it is fully in-person 5 days a week!Hours:Full Time: Sunday – Thursday 11am – 7pmPremium Health is looking for outstanding candidates for the Call Center Specialist position for our Internal Medicine, Pediatric and Dermatology Departments.Premium...
-
Call Center Representative
4 weeks ago
New York, New York, United States Premium Health Center Full timeJob OpportunityPremium Health is seeking a skilled Call Center Specialist to join our team. As a Call Center Specialist, you will be responsible for providing exceptional customer service to our patients and families. Your primary duties will include answering phone calls, scheduling appointments, verifying medical insurances, creating referrals, responding...
-
Social Services Call Center Specialist
2 weeks ago
New York, New York, United States Metropolitan Council on Jewish Poverty Full timeJob Title: Social Services Call Center SpecialistMetropolitan Council on Jewish Poverty is seeking a highly skilled and compassionate Social Services Call Center Specialist to join our team. As a key member of our call center team, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and connecting...
-
Call Center Specialist
3 weeks ago
New York, New York, United States SAIC Full timeJob Title: Call Center EngineerSAIC is seeking a skilled Call Center Engineer to join our team in support of the US Department of Transportation. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical and process assistance to customers via...
-
New York, New York, United States Metropolitan Council on Jewish Poverty Full timeJob Title: Social Services Call Center Specialist, Russian LanguageMetropolitan Council on Jewish Poverty is seeking a highly motivated and detail-oriented Social Services Call Center Specialist to join our team. As a key member of our call center team, you will be responsible for providing exceptional customer service to clients and stakeholders, while also...
-
Quality Assurance Specialist
1 week ago
New York, New York, United States Village Care Full timeJob Title: Quality Assurance SpecialistVillageCareMAX is seeking a Quality Assurance Specialist to perform quality checks and audits to ensure quality standards of concierge level customer service.The ideal candidate will have 3+ years of experience in a Healthcare Call Center environment and an Associates or Bachelor's Degree in a related...
-
Proxy Call Center Specialist
2 weeks ago
New York, New York, United States Equiniti Full timeJob Title: Proxy Call Center RepresentativeEquiniti is seeking a highly skilled and professional Proxy Call Center Representative to join our team. As a key member of our customer service team, you will be responsible for handling large volumes of calls, researching contact information, and soliciting shareholder votes.Key Responsibilities:Work on an...
-
Call Center Specialist
1 week ago
New York, United States CSI Companies Inc Defunct Full timeHealthcare Service Desk Associate CSI Companies is hiring a Healthcare Service Desk Associate to assist patients On-Site in NYC over the phone in this phone-centric customer service, patient service role. In this role, you will handle questions surrounding scheduling, registration, medical records, insurance, and more. Healthcare Service Desk Associate...
-
Call Center Representative-Family Call Center
2 weeks ago
New Hyde Park, United States Parker Jewish Institute Full timeCall Center Representative-Family Call Center The Parker Jewish Institute, located in New Hyde Park, NY, is seeking dedicated Call Center Representatives to join our team of professionals on a part time/per diem basis in our Family Call Center. Parker's Family Call Center is an important communications link for family members of our patients and residents,...
-
Call Center Specialist
2 weeks ago
New York, United States CSI Companies Full timeHealthcare Service Desk AssociateCSI Companies is hiring a Healthcare Service Desk Associate to assist patients On-Site in NYC over the phone in this phone-centric customer service, patient service role. In this role, you will handle questions surrounding scheduling, registration, medical records, insurance, and more.Healthcare Service Desk Associate...
-
Call Center Supervisor-Family Call Center
4 weeks ago
New Hyde Park, New York, United States Parker Jewish Institute for Health Care and Rehabilitation Full timeJob DescriptionCall Center Supervisor OpportunityThe Parker Jewish Institute for Health Care and Rehabilitation is seeking a dedicated Call Center Supervisor to join our team of professionals in our Family Call Center. As a Call Center Supervisor, you will serve as the point of contact for questions, problem-solving, and as a resource for family members and...
-
EMT Call Center Specialist
1 month ago
New Hyde Park, New York, United States Parker Jewish Institute for Health Care and Rehabilitation Full timeJob SummaryWe are seeking a skilled EMT to join our team as a Call Center Technician at the Parker Jewish Institute for Health Care and Rehabilitation. As a Call Center Technician, you will provide critical support to patients and clients by fielding non-emergency clinical calls and triaging and documenting both inbound and outbound calls.About the RoleThis...
-
Call Center Supervisor-Family Call Center
4 weeks ago
New Hyde Park, New York, United States Parker Jewish Institute Full timeCall Center Supervisor OpportunityThe Parker Jewish Institute is seeking a skilled Call Center Supervisor to join our team in the Family Call Center. As a key member of our customer service team, you will be responsible for providing exceptional service to family members and loved ones of our patients and residents.Key Responsibilities:Manage incoming calls...
-
Call Center Representative II
3 months ago
New York, United States NYC Health Hospitals Full timeMetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned...
-
Call Center Representative
2 weeks ago
New Castle, United States PeopleShare Inc Full timeAre you a resident of Delaware or within a reasonable commute to Newark, DE?looking for a FULLY REMOTE Call Center Representative role that takes your experience to the next level? If you have experience in a remote or hybrid environment and/or SUPERB customer service skills in an office environment, we have just the fit for you! This company is one of the...
-
Call Center Representative
4 weeks ago
New York, New York, United States Jamaica Hospital Full timeJob Title: Call Center AssociateJoin Jamaica Hospital Medical Center's MediSys Health Network as a Call Center Associate and be part of a team that provides emergency ambulance services in the New York City 911 system.Job SummaryWe are seeking a highly organized and detail-oriented individual to manage the daily operations of our Transportation Coordination...
-
Call Center Representative
2 weeks ago
New York, New York, United States Equiniti Full timeJob Title: Call Center RepresentativeEquiniti is seeking a highly skilled Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling large call volumes daily, manually researching contact information for shareholders, and soliciting shareholder votes and accurately recording voting instructions.Key...
-
Call Center Specialist
1 week ago
new york city, United States CSI Companies Full timeHealthcare Service Desk AssociateCSI Companies is hiring a Healthcare Service Desk Associate to assist patients On-Site in NYC over the phone in this phone-centric customer service, patient service role. In this role, you will handle questions surrounding scheduling, registration, medical records, insurance, and more.Healthcare Service Desk Associate...
Call Center Specialist
3 months ago
Location: New Brighton
Department:
Work Location:
New Brighton, MN - onsite Monday-Friday
Hours: 9:30am-6pm CST
Responsibilities:
We are seeking a dedicated and customer-focused individual to join our fast-paced team as a New Customer Enrollment Specialist in our high-volume call center. The New Customer Enrollment Specialist is the advocate of the customers for the Company, so empathy and compassion are paramount. The representative is responsible for the timely processing of all new patient accounts, coordinates scheduling of services for assigned sales representative, maintain customer files and the production of all delivery paperwork. Develops and maintains a strong relationship with the other departments, including Referral Management and the coordinating Territory Sales Manager.
Customer Support:
-Handle inbound and outbound customer calls, emails, and inquiries with professionalism and courtesy.
-Address and resolve customer concerns or issues in a timely and effective manner.
-Adhere to all HIPAA guidelines/regulations.
Communication:
-Communicate effectively and empathetically with customers to understand their needs.
-Provide clear and concise information to customers on products, services, and processes.
-Accurately load all patient information into working system, generating all necessary documentation and providing a high level of customer service to customers and ABC Territory Sales Managers.
Product Knowledge:
-Maintain a strong working knowledge of products & services, funding sources and company policies & procedures. Develop and maintain a strong understanding of specific requirements of contracted providers.
-Continuously update knowledge on industry trends and customer service best practices.
Quality Assurance:
-Adhere to established quality standards and guidelines in customer interactions.
-Participate in training sessions to enhance skills and knowledge.
Minimum Qualifications:
-High school diploma or equivalent required.
-Ability to pass a drug and background check.
-Basic working knowledge of computer systems; Brightree experience a plus.
Preferred Qualifications:
-2+ years in a call center environment.
-Previous experience in customer service or a related field.
-DME or Medical experience.
-Familiarity with insurance rules and regulations.
Here’s what we have to offer:
-Variety of Medical, Dental and Vision Insurance Plans
-401k Plan
-PTO and Paid Holidays
-EAP
-Employee Discounts
Job Req ID: 33279
