Social Services Call Center Specialist

4 days ago


New York, New York, United States Metropolitan Council on Jewish Poverty Full time
Job Title: Social Services Call Center Specialist

Metropolitan Council on Jewish Poverty is seeking a highly skilled and compassionate Social Services Call Center Specialist to join our team. As a key member of our call center team, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and connecting them with the resources they need.

Key Responsibilities:
  • Respond to high-volume phone calls and voicemails in a timely and professional manner.
  • Provide accurate and up-to-date information about Met Council services and programs.
  • Assess client eligibility for services and programs, and facilitate referrals to internal program staff.
  • Enter client information into our electronic database to ensure accurate tracking and documentation.
  • Assist in preparing statistical reports on department activities and government contracts.
Requirements:
  • Bachelor's degree in Human Services or related field.
  • 2+ years of experience in a call center or customer service role.
  • Bi-lingual Russian-English language skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer:
  • Competitive salary range: $42,000 - $45,000 per year.
  • Major medical, dental, vision, and life insurance.
  • Pre-tax commuter benefits.
  • 403(b) with employer contribution.
  • Generous vacation, sick leave, and holidays.


  • New York, New York, United States Metropolitan Council on Jewish Poverty Full time

    Job Title: Social Services Call Center Specialist, Russian LanguageMetropolitan Council on Jewish Poverty is seeking a highly motivated and detail-oriented Social Services Call Center Specialist to join our team. As a key member of our call center team, you will be responsible for providing exceptional customer service to clients and stakeholders, while also...


  • New York, New York, United States Premium Health Center Full time

    Job OpportunityPremium Health is seeking a skilled Call Center Specialist to join our team. As a Call Center Specialist, you will be responsible for providing exceptional customer service to our patients and families. Your primary duties will include answering phone calls, scheduling appointments, verifying medical insurances, creating referrals, responding...


  • New York, New York, United States Senior Social Services Agency Full time

    Job Title: Social WorkerWe are seeking a skilled Social Worker to provide comprehensive support to frail elderly clients in Brooklyn. This is a full-time position, Monday through Friday, 9am to 5pm, with no on-call work. Bilingual skills in Spanish or Creole are a plus, but not required. The role involves a hybrid schedule, with 40% remote work and 60%...


  • New York, New York, United States Montefiore Medical Center Full time

    Job Title: Social Work SpecialistMontefiore Medical Center is seeking a highly skilled Social Work Specialist to join our team in Bronx, New York.Job Summary:The Social Work Specialist will provide a range of direct and indirect services for patients/families, including identifying psychosocial problems and their resolutions. The ideal candidate will...


  • New York, New York, United States Montefiore Medical Center Full time

    Job Title: Social Work SpecialistMontefiore Medical Center is seeking a highly skilled Social Work Specialist to join our team in Bronx, New York.Job Summary:The successful candidate will provide a range of direct and indirect services for patients and families, including the identification of psychosocial problems and their resolutions. They will...


  • New York, New York, United States ACCELerate Willow Grove - Hatboro, PA Full time

    Enrich Lives as a Social Services SpecialistAt ACCELerate Willow Grove - Hatboro, PA, we are seeking a dedicated and compassionate Social Services Specialist to join our team. As a Social Services Specialist, you will work collaboratively with patients, residents, and their families to identify strengths, social, emotional, and mental health needs. Your goal...


  • New York, New York, United States Troy Hills Center - Parsippany, NJ Full time

    Troy Hills Center - Parsippany, NJPart-time Social WorkerWe are seeking a part-time Social Worker to join our team at Troy Hills Center in Parsippany, NJ. As a Social Worker, you will work closely with patients, families, and healthcare professionals to provide high-quality social services and support.Key Responsibilities:Collaborate with the...


  • New York, New York, United States WEST SIDE FED SR Full time

    Job Title: Social Worker IIJob Summary:The Social Worker II will work as part of the social service team at Valley Lodge, a shelter for homeless older adults. The position reports to the Clinical Coordinator or Director of Social Services, while working closely with the Housing Specialist and community providers.Responsibilities:Participate in the intake...


  • New York, New York, United States WEST SIDE FED SR Full time

    Job Title: Social Worker IIWest Side Federation of Senior and Disabled Housing (WSFSSH) is seeking a skilled Social Worker II to join our team at Valley Lodge, a shelter for homeless older adults.The Social Worker II will work as part of the social service team, providing comprehensive social work services to help participants transition from the shelter to...


  • New York, New York, United States Montefiore Medical Center Full time

    About the RoleMontefiore Medical Center is seeking a highly skilled and compassionate Social Work Specialist to join our team. As a key member of our social services department, you will play a vital role in providing exceptional patient care and support to our patients and their families.Key ResponsibilitiesCoordinate patient care services to ensure optimum...


  • New York, New York, United States HRADEPT OF SOCIAL SERVICES Full time

    Job SummaryThe Director of Manhattan North Borough Office is responsible for the overall direction and management of the borough office's administrative and programmatic operations. This includes overseeing the delivery of Adult Protective Services (APS) to clients, managing staff, and coordinating with other organizational components.Key...


  • New York, New York, United States WEST SIDE FED SR Full time

    Job OverviewThe Senior Social Services Specialist plays a crucial role within the social service team, focusing on the support of vulnerable populations. This position is integral to the operations of a shelter dedicated to assisting older adults experiencing homelessness.The individual in this role is expected to possess a Master's Degree and work...

  • Social Worker

    4 weeks ago


    New York, New York, United States Goddard Riverside Community Center Full time

    Job Title: Social Worker - Outreach SpecialistWe are seeking a highly motivated and compassionate Social Worker - Outreach Specialist to join our team at the Goddard Riverside Community Center. As a key member of our outreach team, you will play a critical role in providing support services to individuals experiencing homelessness in Manhattan.Job...


  • New York, New York, United States Gainwell Technologies Full time

    Pharmacy Technician Call Center Job DescriptionWe are seeking a skilled Pharmacy Technician to join our Call Center team at Gainwell Technologies. As a Pharmacy Technician Call Center Specialist, you will play a critical role in providing exceptional customer service to medical and pharmacy providers, ensuring timely and accurate prior authorization and...


  • New York, New York, United States Montefiore Medical Center Full time

    Job SummaryMontefiore Medical Center is seeking a highly skilled and compassionate Social Work Specialist to join our team. As a key member of our healthcare team, you will play a vital role in ensuring the optimal utilization of resources, delivery of quality patient care, and compliance with regulatory requirements.Key ResponsibilitiesCoordinate the...


  • New York, New York, United States City of New York Full time

    Job SummaryThe City of New York is seeking a skilled Social Services Specialist to join its Office of Domestic Violence. As a key member of the team, you will provide critical support services to survivors of domestic violence and their families.Key ResponsibilitiesConduct comprehensive assessments to determine the level of services required by...


  • New York, New York, United States Montefiore Medical Center Full time

    Job SummaryMontefiore Medical Center is seeking a skilled Social Work Specialist to join our team in Bronx, New York.This is a regular full-time position with a salary range of $57.65.Key ResponsibilitiesCoordinate the continuum of medical care services for patients to ensure optimum utilization of resources and delivery of quality patient care.Determine the...


  • New York, New York, United States WEST SIDE FED SR Full time

    Job Title: Social Worker IIWest Side Federation for Senior and Disabled Housing (WSFSSH) is seeking a highly skilled and compassionate Social Worker II to join our team at Valley Lodge, a shelter for homeless older adults.The Social Worker II will work as part of the social service team, providing a comprehensive range of social work services to help...


  • New York, New York, United States SAIC Full time

    Job Title: Call Center EngineerSAIC is seeking a skilled Call Center Engineer to join our team in support of the US Department of Transportation. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical and process assistance to customers via...


  • New York, New York, United States Lutheran Social Services of New York Full time

    Job SummaryWe are seeking a highly skilled Clinical Social Worker to join our team at Lutheran Social Services of New York. The successful candidate will be responsible for providing therapeutic services to children and families in need.Key ResponsibilitiesConduct individual psychotherapy sessions and complete necessary documentation in a timely...