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Executive Visioning Engagement Manager
2 months ago
The AWS Executive Visioning team is seeking an experienced, customer-obsessed professional to work directly with our most strategic customers—helping them envision what’s possible and innovate with us to make those visions reality. The role will require the successful candidate to execute engagements with AWS’ most strategic customers, using the proven Amazon “working backwards” methodology to uncover potential partnerships, test ideas, and accelerate joint opportunities. In addition to delivering Executive Visioning engagements, this role will also be responsible for overseeing and managing all aspects of onsite program activities to ensure a exceptional customer experience, and driving continuous improvement through customer feedback analysis. This role will also support the management of our qualification and intake process, stakeholder communications, and executive engagement.
The ideal candidate will have excellent project management and analytical skills and be able to manage multiple projects simultaneously. The candidate should be organized, comfortable establishing processes and guidelines, collaborative, and able to work backwards from the customer to make complex data-driven decisions. Success will require the ability to collaborate effectively with leaders in a customer-facing role and to help plan and deliver scale within a large, matrixed organization. Superior collaboration and communication skills are required along with demonstrated experience working effectively in a fast-paced, high-pressure entrepreneurial environment.
Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Our web services provide a platform for IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. These customers range from start-ups to leading web companies to Global 500 companies in financial services, pharmaceuticals, and technology. Increasingly, these companies are looking at AWS not just as a technology provider, but as a strategic partner that can speed their ability to innovate in the fast and ever-changing digital economy.
Key job responsibilities
• Planning of senior-level executive engagements focused on improving customer engagement. This includes coordination with multiple stakeholder groups and subject matter experts to understand customer needs, and account planning activities.
• Ensure smooth execution of onsite workshops and events in Seattle, WA and provide standard operating procedures and best practices to global hubs (New York, London, Japan, and Singapore (2025)
• Obsessively improve customer interactions by capturing feedback to iterate program management, processes and artifacts.
• Assist with generation and preparation of regular reports on progress and status for team and sponsors – report impact regularly to internal stakeholders.
• Inspect EV’s business, improve and develop standard operating procedures, and identify gaps and implement solutions to create efficiencies for the team.
• Excellent interpersonal and collaboration skills; able to articulate customer and stakeholder recommendations, balance tradeoffs, drive consensus, and gain support by utilizing excellent written, oral, and interpersonal communication.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
- Bachelor's degree or equivalent
- Experience using data and metrics to determine and drive improvements
- 5+ years of business development, partnership management, or sourcing new business experience
