Assistant Site Merchant

1 month ago


Northbrook, United States Crate & Barrel Full time

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.

We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as an Assistant Site Merchant.

As the Assistant Site Merchant, you will play a crucial role in supporting our Site Merchandising team with the end-to-end site experience for a specific category on crate & barrel website and mobile app in executing strategic initiatives and maintaining high standards through data driven optimizations. You will be responsible for ensuring accurate product attribution, category mapping and page ranking strategies that optimize site performance and enhance user experience.

This is a hybrid position that works in the Northbrook, IL corporate headquarters 2-3 days per week.


A day in the life as an Assistant Site Merchant…

Drive site execution to bring the customer online shopping experience to life and meet or exceed financial goals and drive conversionWork with the Site Merchandising team to analyze site metrics related to user behavior, product performance, leveraging insights for optimizationManage the execution of product attribution, mapping products to appropriate categories, and implementing page ranking strategies to maximize visibility and salesMaintain seasonal launches and creative briefs ensuring timely and accurate updatesParticipate in user testing to validate site functionality, presentation accuracy, and product data integrity. Identify opportunities for enhancementCollaborate closely with cross-functional teams including merchants, marketing and creative departments to ensure seamless execution of site updatesPropose taxonomy enhancements for categories based on seasonal trends and competitive analysisMaintain a level of product knowledge to ensure product information and presentation are accurateIncorporate best practices in online merchandising while maintaining overall company, eCommerce and merchandising strategyEffectively utilize all merchandising tools and features to increase salesDevelop a strong working knowledge of related systems and dependencies (AS400, PIM, Digital Asset Management tools, QA environments)

What you’ll bring to the table…

Strong communication and collaboration skills; This position requires extensive cross-functional communication and will work with various team members to maintain accuracy of products and contentAbility to quickly learn new processes and systemsAbility to adapt to a fast paced and collaborative environmentCustomer-centric and resourceful mindset


We’d love to hear from you if you have…

Bachelor's degree2 years experience in Retail and/or eCommerce MerchandisingStrong analytical skills



#li-hybrid



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