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Manager, Advisory Services

3 months ago

Eden Prairie, United States Optum Full time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Manager, Advisory Services is a senior consulting expert within the Optum Advisory - Enterprise Delivery Services consulting practice. Enterprise Delivery Services is a rapidly growing business that serves clients across the health care ecosystem. We provide on-demand access to consulting talent with unparalleled experience and combine it with premium customer care and flexible contracting, allowing clients to focus on their core capabilities and create an agile workforce that scales with the demands of their business.

Our consultants are engaged to support both internal teams within UnitedHealth Group and external commercial clients in one or more of the following areas:

  • Project and Program Management
  • Agile and IT based consultant roles
  • Business Analysis
  • Product Management
  • Process Improvement
  • Change Management
  • Quality Assurance
  • Data Analysis and Reporting
  • Communications
  • Training

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

  • Collaborate with business and technology teams to identify issues, establish objectives, develop recommendations, and implement solutions for our clients
  • Identify, build, and deploy Project Management Office principles and standards utilizing project management tools: Charter/Scope documents, Project Plan, IRAAD/Issue Log, Lessons Learned, Requirements Matrix, portfolio tracking, etc.
  • Monitor and document project milestones and outcomes throughout the project lifecycle
  • Develop, communicate, and implement project risk and issue management plans and strategies
  • Determine funding needs, staffing requirements, allotment of resources to various phases of projects and lead others in the organization to make meaningful process improvements
  • Effectively build and maintain relationships with internal and external clients
  • Facilitate status updates and review of programs to client senior leadership team and/or project sponsor
  • Provide work stream/project oversight, manage and track issue resolution, and make key decisions for the project with the project sponsor
  • Provide clear communications (oral and written) and share knowledge at all levels of the organization
  • Provide coaching and mentoring of project team with the goal of developing and retaining talent within the organization
  • Drive outcomes without direct authority, engaging team members in a cross-functional environment
  • Provide leadership in the management and development of enterprise products and capabilities

Limited travel may be required for this role (less than 25% on average over a year's time, but may involve Monday through Thursday travel for multiple concurrent weeks to satisfy specific client project requirements). Consultants who are not local to an Optum office facility work from a home office when not at the client site.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 5+ years of enterprise project / program management experience
  • 5+ years of experience with MS Project or similar project management software
  • 4+ years of experience leading large-scale consulting engagements or large internal healthcare projects / programs in a client facing role
  • 4+ years of experience working in an Agile environment
  • 1+ years of experience with CA Agile, Rally, JIRA or similar application
  • 1+ years of experience presenting to senior executive level audiences
  • Based in greater Minneapolis, MN OR ability to relocate at own expense to Minnesota OR ability to travel up to 25%

Preferred Qualifications:

  • Agile / Scrum certified
  • Experience working in a professional consulting organization or working in a healthcare leadership role
  • Experience in one or more of the following roles: Scrum Master, Release Train Engineer, Business Analyst, Capability or Product Owner, Product Manager
  • Experience in all phases of the Software Development Life Cycle (SDLC)
  • Experience in digital health or consumer digital products or services
  • Experience in a large matrixed environment
  • Proven ability to work in a highly technical, fast-paced environment
  • Proven solid interpersonal skills

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $104,700 to $190,400 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment