Customer Service

2 weeks ago

Eden Prairie, United States Ultimate Staffing Services Full time
Job DescriptionJob Description

Join Our Dynamic Customer Service Team in Eden Prairie

Location: On-site at Eden Prairie, MN 55347
Pay Range: $20.00 - $21.00 per hour
Schedule: Monday - Friday, 8:00 AM - 5:30 PM

How to Apply: Please submit your updated resume to Kim at or contact her directly at 651-461-0183.

Are you passionate about delivering exceptional customer service and looking to grow your career in a high-energy, team-focused environment? We have an exciting opportunity for you to become a vital part of our logistics operations, ensuring smooth transportation processes for our valued customers and partners.

What You'll Do:

  • Coordinate and manage transportation needs, including creating and processing orders and activating shipments.
  • Track and monitor shipments, scheduling appointments, and responding to customer inquiries.
  • Enter shipment details accurately into our database and follow through on all customer requests.
  • Work closely with your team to problem-solve and handle escalations when necessary.
  • Keep our operations running smoothly by staying on top of emails, task boards, and ensuring accurate load data entry.

Why Join Us?

  • Comprehensive Benefits Package: Medical, dental, vision, life, and disability insurance, prescription drug coverage, retirement plans with company match, paid holidays, paid time off, and an employee stock purchase program.
  • Career Growth: We offer excellent opportunities for development and advancement within the company.
  • Collaborative Environment: Thrive in a high-energy, supportive team setting where your ideas and contributions are valued.

What We're Looking For:

  • High school diploma or GED.
  • Prior experience in customer service, preferably in a call center or logistics environment.
  • Strong attention to detail and accuracy.
  • Excellent communication and time management skills.
  • Basic proficiency in Microsoft Office.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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