Seasonal Customer Service Representative
4 days ago
We are seeking a highly skilled and customer-focused Seasonal Customer Service Representative to join our team at Ultimate Staffing Services. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers during the holiday season.
Key Responsibilities:
- Manage a high volume of incoming calls and customer inquiries regarding seasonal holiday products.
- Identify and assess customers' needs through following a script to achieve overall satisfaction.
- Follow communication procedures, guidelines, and policies.
- Handle customer complaints in a professional manner.
Requirements:
- Excellent phone and communication skills.
- Professional grammar and typing - accurate spelling is incredibly important.
- Customer first mindset with the ability to adapt/respond to different types of customers.
- Ability to multi-task, prioritize, and manage time effectively.
- Previous experience in a call center is preferred.
Additional Information:
- Pay rate: $20/hr.
- Location: 100% in office in Eden Prairie.
- Duration: Temp-only starting in late October/early November through mid-January.
Ultimate Staffing Services is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to creating a diverse and inclusive work environment.
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