Current jobs related to Client Specialist - Baltimore - Johns Hopkins Medicine

  • Client Services Specialist

    3 weeks ago

    Baltimore, United States Unwired Solutions Full time

    Keep the carrier. Lose the headache. Founded in 2005, LINQ is a managed mobility service provider with our mission to make a complicated industry uncomplicated through high-quality, people-driven service. From internal operations to 1:1 client support, we approach every interaction as an opportunity to make life easier and our client's workday more...

  • Client Services Specialist

    2 weeks ago

    Baltimore, United States Randstad North America, Inc. Full time

    Serve as the [ " . Serve as the primary point of contact for clients, handling inquiries, resolving issues, and ensuring a high level of satisfaction. . Assist Wealth Managers with account administration, including opening, updating, and mainta Client Service, Specialist, Business Services, Staffing, Client

  • Client Service Specialist

    2 months ago

    Baltimore, Maryland, United States Randstad Full time

    Job Description**Job Summary:**We are seeking a highly skilled Client Service Specialist to join our team at Randstad. As a Client Service Specialist, you will play a vital role in supporting the full life cycle of trade processes, from post-execution to settlement, while building client relationships and minimizing risk.Key Responsibilities:Complete daily...

  • Client Relations Specialist

    2 months ago

    Baltimore, Maryland, United States Chesapeake Search Partners Full time

    Client Relations Specialist - Real Estate & Financial ServicesCompany: Chesapeake Search PartnersChesapeake Search Partners is partnering with a reputable independent financial services organization to identify a motivated individual for the position of Client Relations Specialist. In this role, you will be instrumental in delivering outstanding client...

  • Client Service Specialist

    2 months ago

    Baltimore, Maryland, United States Beltway Companies Full time

    Join Our Team as a Client Service Specialist at Beltway CompaniesABOUT USBeltway Companies, a leading commercial truck dealership in Maryland, is looking for committed professionals to become part of our team as Client Service Specialists.In this role, you will be essential to our Service Department, facilitating effective communication and workflow between...

  • Client Account Services Specialist

    4 weeks ago

    Baltimore, Maryland, United States T. Rowe Price Full time

    Job SummaryWe are seeking a highly skilled Client Account Services Specialist to join our team at T. Rowe Price. As a key member of our Client Account Services group, you will be responsible for providing exceptional service to our institutional clients, ensuring their needs are met and exceeded.Key ResponsibilitiesService our institutional clients holding...

  • Senior Client Solutions Specialist

    5 days ago

    Baltimore, Maryland, United States PNC Financial Services Group Full time

    Job SummaryPNC Financial Services Group is seeking a highly skilled Senior Client Solutions Specialist to join our Corporate Banking team. As a key member of our team, you will be responsible for providing exceptional sales, service, and execution support to our clients. Your primary focus will be on building and maintaining strong relationships with our...

  • Client Solutions Specialist Senior

    5 days ago

    Baltimore, Maryland, United States PNC Full time

    Job DescriptionPNC is seeking a highly skilled Client Solutions Specialist Senior to join our Corporate Banking organization. As a key member of our team, you will be responsible for providing sales, service, and execution support for new and ongoing client relationships. Your expertise will be essential in serving as a customer solutions resource, gathering...

  • Client Services Representative

    2 weeks ago

    Baltimore, Maryland, United States Randstad Full time

    Job Title: Client Services SpecialistRandstad is seeking a skilled Client Services Specialist to join our team in Baltimore. As a key member of our financial services team, you will be responsible for providing exceptional client service and support to our clients.Responsibilities:Serve as the primary point of contact for clients, handling inquiries and...

  • Client Services Representative

    2 weeks ago

    Baltimore, Maryland, United States Randstad Full time

    Job Title: Client Services SpecialistWe are seeking a highly skilled Client Services Specialist to join our team at Randstad. As a key member of our team, you will be responsible for providing exceptional client service and support to our clients in the financial services industry.Key Responsibilities:Serve as the primary point of contact for clients,...

  • Travel Nurse ICU Specialist

    2 weeks ago

    Baltimore, Maryland, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse ICU SpecialistWe are seeking a skilled Travel Nurse ICU Specialist to join our team at a top-rated healthcare facility in Baltimore, Maryland.Job Summary:This is a 13-week travel nursing assignment with a guaranteed 36 hours per week and 12-hour shifts. The ideal candidate will have experience in ICU and be able to provide...

  • Senior Client Solutions Specialist

    1 week ago

    Baltimore, Maryland, United States PNC Financial Services Group Full time

    Job SummaryPNC is seeking a Senior Client Solutions Specialist to join our Corporate Banking team. As a key member of our team, you will be responsible for providing sales, service, and execution support for new and ongoing client relationships. You will serve as a customer solutions resource, gathering required documentation, preparing and reviewing...

  • Client Support Specialist

    4 weeks ago

    Baltimore, United States Barrett Distribution Full time

    Curtis Bay, 7603 Energy Court, Curtis Bay, Maryland, United States of America Req #956 Friday, September 13, 2024 Who We Are: Barrett Distribution Centers is a leader in providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services for customers in a variety of industries. We are – more than anything...

  • Client Services Representative

    1 week ago

    Baltimore, Maryland, United States Randstad Full time

    Job SummaryWe are seeking a skilled Client Services Specialist to join our team at Randstad. As a key member of our financial services team, you will be responsible for providing exceptional client service and support to our clients in the Baltimore area.Responsibilities Serve as the primary point of contact for clients, handling inquiries and resolving...

  • Client Solution Specialist Sr

    2 months ago

    Baltimore, United States The PNC Financial Services Group, Inc Full time

    Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the...

  • Client Service Specialist

    1 month ago

    Baltimore, Maryland, United States Randstad Full time

    Client Service Analyst Job DescriptionWe are seeking a highly skilled Client Service Analyst to join our team at Randstad. As a Client Service Analyst, you will play a vital role in supporting the full life cycle of trade processes, from post-execution to settlement, while building client relationships and minimizing risk.Key Responsibilities:Investigate and...

  • Client Solutions Expert

    3 weeks ago

    Baltimore, Maryland, United States PNC Financial Services Group Full time

    Job DescriptionPNC Financial Services Group is seeking a highly skilled Client Solution Specialist Senior to join our Corporate Banking organization in Baltimore, MD or Tysons Corner, VA.Key Responsibilities:Provide sales, service, and execution support for new and ongoing client relationships, serving as a customer solutions resource.Gather required...

  • Client Operations Specialist

    4 weeks ago

    Baltimore, Maryland, United States US Tech Solutions Full time

    Position Overview:We are seeking a committed professional to take on the role of a Client Service Support Associate. The selected individual will be tasked with:Providing assistance to client service representatives and operational staffVerifying incoming client documentation for precision and forwarding completed paperwork to the service centerCommunicating...

  • Radiology Imaging Specialist

    2 weeks ago

    Baltimore, Maryland, United States HealthEcareers - Client Full time

    Job Title: Travel Radiology TechnicianHealthEcareers - Client is seeking a skilled Travel Radiology Technician to join their team for a travel assignment in Baltimore, Maryland.Job Summary:We are looking for a dedicated and experienced Radiology Technician to work in a dynamic healthcare environment. The ideal candidate will have a strong background in...

  • Travel Imaging Specialist

    2 weeks ago

    Baltimore, Maryland, United States HealthEcareers - Client Full time

    Job Title: Travel CT TechnologistHealthEcareers - Client is seeking a skilled Travel CT Technologist to join their team. As a key member of the diagnostic imaging team, you will be responsible for operating computed tomography (CT) scanners to produce high-quality images of the body's internal structures.Job Summary:Operate CT scanners to produce...

Client Specialist

2 months ago

Baltimore, United States Johns Hopkins Medicine Full time

Req#:638282 Client Specialist

100% On-Site (Monday-Friday) 8:30-5

Reliable Transporation Needed for Off Site Projects

Johns Hopkins @ Keswick

3910 Keswick Road

Baltimore, MD 21211

General Position Summary: The primary role of the Client Specialist (CS) is to support computer hardware and various software installations, incident resolution, and upgrades according to JHH standards and guidelines. Utilizes the Helpdesk ticketing system to track work time and document efforts on all tickets in the queue. Manage and maintain individual work queue as well as contribute to overall management of group queue, communicate via e-mail and voicemail messages in a timely manner. Ensures that processes and documentation is kept up-to-date. Assists with software deployments and upgrades as directed by the Manager and/or Director. Performs hardware moves in a timely manner. Assists with technical evaluations of new desktop hardware and software as assigned to ensure products being evaluated meet JHH standards and technical requirements for long-term strategic goals. Maintains skill levels of current technology by using the educational resources to keep abreast of new deveopments in hardware and software advancements.

Job Scope/Complexity: Works under guidance and direction. Once priorities are set, perform tasks with regular process updates. Participate in segments of the lifecycle of projects. Device management complexity is typically entry level. Build and maintain relationships through positive interactions. Demonstrates ability to provide good customer service. Tasks are simple in nature (i.e., working with single devices or device types, or simple software, or handling one customer at a time).

Job Responsibilities: The responsibilities listed below are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.

ANALYSIS and DESIGN

  1. With direction and guidance, evaluate customer needs in the computing device environment (e.g., desktop, mobile devices, etc.) by meeting with the customer to gather information on business problems
  1. Install software utilities for computing device management such as printer setup utilities, font downloading utilities and batch files and for automated installation of software on computing devices by using established toolsets.

INSTALL, CONFIGURE, MAINTAIN

  1. Under guidance, deliver, move, and physically install all computing devices and related software including peripherals, operating systems, standard software and vendor software according to documented procedures.
  2. With assistance, maintain device and software inventories, by performing preventive maintenance according to documentation and standards, and by repairing and replacing devices as needed.
  3. With assistance from LAN Administrators, restore files using established procedures to ensure recovery in the event of file failure.
  4. Participate in testing of equipment and software and provide feedback for inclusion in documentation.
  5. Gather information for creation and maintenance of user accounts/directory structure including network shared files and applications. Assist users in accessing their accounts and network resources.
  6. Uses base knowledge of client infrastructure components (Enterprise Client Image, Infoblox, SCCM, Active Directory, Casper, Airwatch, Microsoft InTune, and etc).

TROUBLESHOOT

  1. Troubleshoot and resolve hardware and software problems.
  2. Follow established procedures for problem reporting and resolution.
  3. Keep current on supported technologies.

DOCUMENTATION/PRESENTATION

  1. Using established protocols, communicate to departmental customers and/or organizational systems about updates, installations, etc.
  2. Accurately update resolution and time spent on tickets/service requests so that performance data can be tracked and maintained. Identify tickets for inclusion into Knowledge Base.

RELATIONSHIP MANAGEMENT

  1. Provide technical support in the use of computing devices, software products, and operations.
  2. Complete service requests as assigned.
  3. Work with LAN Administrators and areas responsible for implementing major projects.

Required Education: High School Diploma/GED.

Required Experience: One- year related experience with computing devices and operating systems

Preferred Job Qualifications: Knowledge in the assigned IT environments.

Knowledge, Skills, & Abilities (KSA’s):

  1. Possess all requisite knowledge, skills, and abilities as posted in the supplemental section.
  2. Demonstrate critical thinking and reasoning skills.
  3. Ability to work on assignments according to set priorities.
  4. Ability to execute assigned project tasks within established schedule.
  5. Ability to work collaboratively in a team environment.
  6. Ability to communicate effectively in the service of users and colleagues.
  7. Write and communicate clearly and concisely.
  8. Possess sound documentation skills.
  9. Ability to maintain confidentiality
  10. Demonstrate exemplary customer service skills.

Working Conditions

  • Works in an office environment. Sometimes needs to travel between various JHHS locations.
  • Work requires visual acuity (including close vision, color vision for close computer work)
  • Work involves working in a fast-paced environment with exposure to noises, of an open office setting, and with frequent interruptions. (i.e., phone calls, last minute demands requiring prompt resolution).