Xfinity Retail Assistant Store Manager
4 weeks ago
Job Summary
Responsible for the daily operations of a location and delivering a best in class experience for the store team and for customers. Provide leadership, guidance, coaching and motivation to the retail sales team in order to deliver a superior customer experience and achieve desired sales results. Promote and maintain a performance-based culture, where employees are inspired to do their best and act as a mentor to foster employee professional development. Collaborate with other store leaders and staff within and outside the functional team to create synergies and to ensure processes are efficient and operational goals are met. Maintain a store environment that aligns with established planograms and ensure that current branding collateral is visible and functional. Ensure that all inventory requirements are carried out effectively, including stocking, returning and organizing and securing. Demonstrate advanced knowledge of company products and services, as well as best practices as they relate to sales processes, store schedules and customer engagement.Job Description
Core Responsibilities- Achieves all sales and service metrics through daily supervision, mentor, and consistent performance management (e.g., subject area) of retail sales team.
- Proactively coaches and develops store teams to perform their responsibilities at a high level.
- Provides on-boarding support, observes, and provides feedback to new hires to ensure they are on track with their training curriculum and able to provide an outstanding customer experience.
- Ensures store environment consistently follows published planograms and branding standards and that all customer demos are fully functional at all times.
- In partnership with the store manager, coordinates all daily sales floor responsibilities, including accurate and efficient staffing and scheduling, dress code compliance, sales huddles, and resolution of customer issues.
- Passionately drives store operations consistency with detailed orientation to back-of-house standards and showroom floor processes and procedures. Evaluate current processes, procedures, and overall efforts for improvement and innovation.
- Drives operational excellence with a particular focus on inventory management. Leads store inventory cycle counts ensuring timeliness and compliance with store, channel, and company requirements.
- Reviews store reports looking for improvement opportunities in the areas of sales, inventory, cash handling, efficiency, and net promoter system (NPS).
- Coaches team members on how to position all products with customers.
- Ensures that customers and prospective customers are treated with the highest levels of courtesy and integrity.
- Remains current on new and current products and services, industry, and competitive trends and reinforces findings with the team.
- Coordinates cash handling policies and procedures.
- Demonstrate available tools to supervise customer feedback, mentor, and take action to improve the store experience.
- Is proficient in sales compensation plans and addresses team member questions.
- Builds collaborative relationships with market and region partners including the operations manager.
- Must be able to carry and lift up to 25-pound boxes, stand and move about the store constantly.
- Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime as vital.
- Other duties and responsibilities as assigned.
- Understand our Operating Principles; make them the guidelines for how you do your job
- Always improving the customer experience - think and act in ways that put our customers first, give them flawless digital options at every touchpoint, and make them promoters of our products and services
- Know your stuff - be hardworking learners, users, and advocates of our groundbreaking technology, products, and services, especially our digital tools and experiences
- Win as a team - make big things happen by working together and being open-minded.
- Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company - by joining huddles, making callbacks, and helping us elevate opportunities to do better for our customers
- Strive for results and drive growth
- Respect and promote inclusion and diversity
- Do what's right for each other, our customers, investors, and our communities
What are the BENEFITS of Comcast?
- Development and Advancement Opportunities
- Employee Resource Groups
- Day 1 Medical/Dental/Vision Insurance
- 401k Matching
- Discounted Services (must reside in the footprint)
- Many more benefits and perks
- This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
PDN-9cc4e01a-64b0-4043-97e9-d3e66ab12e13-
Xfinity Retail Assistant Store Manager
4 weeks ago
Exton, Pennsylvania, United States Comcast Full timeComcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...
-
Xfinity Retail Sales Consultant
1 month ago
Exton, United States Comcast Full timeComcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...
-
Wireless Retail Store Manager
3 months ago
Exton, United States Blue Link Wireless Full timeWireless Retail Store Manager English Wireless Retail Store Manager Exton N/A Job Description AT&T Wireless Retail Store Manager – Hiring Immediately Blue Link Wireless LLC Blue Link Wireless is proud to be one of the fastest-growing AT&T Authorized Retailers in the country, and we’re just getting started! In our first...
-
Wireless Retail Store Manager
13 hours ago
Exton, Pennsylvania, United States Blue Link Wireless Full timeAbout the RoleWe are seeking a highly skilled and experienced Wireless Retail Store Manager to join our team at Blue Link Wireless. As a Store Manager, you will be responsible for leading a team of sales professionals and driving sales growth in our AT&T Authorized Retail Stores.Key ResponsibilitiesManage the daily operations of an AT&T Authorized Retail...
-
Retail Store Associate
4 days ago
Exton, Pennsylvania, United States CVS Health Full timeAbout the RoleCVS Health is seeking a highly motivated and customer-focused Retail Store Associate to join our team. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and creating a positive shopping experience for our customers.Key ResponsibilitiesCustomer Service: Provide differentiated customer...
-
Retail Sales Associate in Exton, PA
1 month ago
Exton, United States Fortunoff Backyard Store Full timeJob DescriptionJob Description HIRING SALES PROFESSIONALS About Fortunoff Backyard Store:Guaranteed wage PLUS commissions PLUS incentives, all three are paid to you every two weeks!The nation's largest specialty retailer for outdoor home furnishings.Over a century of retail excellence.Creating a positive work environment is key to our success, as...
-
Store Manager
5 days ago
Exton, Pennsylvania, United States CNH Group, a Crumbl Cookies Franchisee Full timeJob DescriptionWe are seeking a highly motivated and experienced Assistant General Manager to join our team at CNH Group, a Crumbl Cookies Franchisee. As a key member of our management team, you will be responsible for leading our hourly staff and ensuring exceptional customer service, quality, and cleanliness in our store.Key Responsibilities:Lead and...
-
Store Manager
5 days ago
Exton, Pennsylvania, United States CNH Group, a Crumbl Cookies Franchisee Full timeJob DescriptionWe are seeking a highly motivated and experienced Assistant General Manager to join our team at CNH Group, a Crumbl Cookies Franchisee. As a key member of our management team, you will be responsible for leading our hourly staff and ensuring exceptional customer service, quality, and cleanliness in our store.Key Responsibilities:Lead and...
-
Store Manager
4 weeks ago
Exton, United States Sierra Full timeHalf of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adventure. Same with working here. It’s an environment of endless possibilities, where everyone is empowered to think on their feet, evolve our processes, and embrace the many opportunities that come with the unknown.If this sounds like you,...
-
Retail Store Associates and Stockers
2 months ago
Exton, United States Big Lots Full timeBig Lots! - 201 West Lincoln Hwy [Retail Sales / Team Member] As a Store Associate at Big Lots!, you'll: Greet and assist customers as needed in order to maintain the highest level of customer service; Maintain and operate point-of-sale systems efficiently and accurately; Drive customer loyalty program participation; Perform daily front-end maintenance...
-
Customer Service Representative
2 weeks ago
Exton, Pennsylvania, United States Fortunoff Backyard Store Full timeJoin Our Team at Fortunoff Backyard StoreAbout Us:Welcome to Fortunoff Backyard Store, the leading specialty retailer in outdoor home furnishings. With a rich history of over a century in retail, we pride ourselves on providing an exceptional selection of outdoor furniture in our beautifully designed showrooms throughout the year. Our commitment to...
-
Retail Sales Associate in Exton, PA
4 weeks ago
Exton, United States Fortunoff Backyard Store Full time $45,000 - $75,000Job DescriptionJob Description At Fortunoff Backyard Store, imagine starting with us and, just after two short months, you're already eligible for a two week paid vacation — two weeks to unwind and recharge. Fast forward, and you'll be soaking up three weeks of vacation, with even more time off as your journey with us continues!But that's...
-
Assistant Store Manager
1 month ago
Exton, United States Chico's FAS Full timeJoin our fashion-obsessed team, dedicated to a styling and social experience that makes women feel beautiful.POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including...
-
Retail Sales Department Manager- Children's- FT
4 weeks ago
Exton, United States Boscov's Department Stores Full timeRetail Sales Department ManagerExperienced Retail Sales Department Managers—bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad...
-
Retail Sales Department Manager- Misses- FT
2 weeks ago
Exton, United States Boscov's Department Stores Full timeRetail Sales Department ManagerExperienced Retail Sales Department Managers—bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad...
-
Retail Sales Department Manager- Children's- FT
1 month ago
Exton, United States Boscov's Department Stores Full timeRetail Sales Department ManagerExperienced Retail Sales Department Managers—bring your experience to work for you where people love to shop! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad...
-
Retail Sales Department Manager- Children's- FT
3 weeks ago
Exton, Pennsylvania, United States Boscov's Department Stores Full timeRetail Sales Department ManagerExperienced Retail Sales Department Managers—bring your experience to work for you where people love to shop Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad...
-
Retail Banking Manager II
2 weeks ago
Exton, Pennsylvania, United States TD Bank Group Full timeWork Location: Exton, Pennsylvania Hours: 40 Compensation Details: $86,130,000.00 USD TD is dedicated to ensuring fair and equitable compensation opportunities for all employees. The salary range for this position considers various factors that influence compensation decisions. The actual base pay offered may differ based on the candidate's skills,...
-
Retail Sales Associate
4 months ago
Exton, United States Flynn & O'Hara Full timeOur sales associates must exhibit a friendly and outgoing personality, able to greet and assist customers with a smile while assisting them with their merchandise. Ability to stock shelves as well as keep the store neat, clean, and organized. Filing Sales Associate, Retail Sales, Associate, Retail, Sales
-
Retail Operations Supervisor
2 days ago
Exton, Pennsylvania, United States HomeGoods Full timeJob SummaryWe are seeking a highly skilled and experienced Retail Operations Supervisor to join our team at HomeGoods. As a key member of our store operations team, you will be responsible for ensuring the efficient processing of merchandise, maintaining a clean and organized store environment, and providing exceptional customer service.Key...