Current jobs related to Learning Environments Support Analyst - Los Angeles CA University Park Campus - Information Technology Services
-
Behavior Analyst
4 weeks ago
Los Angeles, California, United States Therapeutic Learning Consultants Full timeJob OpportunityTherapeutic Learning Consultants Inc. is a well-established behavioral health agency seeking a self-motivated, quick-thinking Behavior Analyst (BCBA) to join our team. As a BCBA, you will be responsible for developing and implementing individualized behavior intervention programs based on the child's needs, using principles of Applied Behavior...
-
Learning Environments Manager
4 days ago
Los Angeles, California, United States Child Care Resource Center Full timeJob Summary:The Child Care Resource Center is seeking a highly skilled Learning Environments Manager to join our team. As a key member of our staff, you will be responsible for overseeing the implementation of systems, safe environments, and curriculum fidelity in our early education programs.Key Responsibilities:Supervise and plan Practice Based Coaching to...
-
Learning Environments Manager
1 week ago
Los Angeles, California, United States Child Care Resource Center Full timeJob SummaryThe Learning Environments Manager is responsible for overseeing the implementation of systems, safe environments, and curriculum fidelity in our early education centers. This role ensures that our programs meet federal and state regulations and policies, and that our staff are trained and equipped to provide high-quality services to our children...
-
Learning Environments Manager Position
4 weeks ago
Los Angeles, California, United States Child Care Resource Center Full timeJob SummaryChild Care Resource Center is seeking a highly skilled and dedicated Learning Environments Manager to join our team. As a key member of our organization, you will be responsible for overseeing the implementation of high-quality early childhood education programs, ensuring compliance with regulatory requirements, and providing leadership and...
-
Learning Assistant
2 months ago
Los Angeles, California, United States Institute for the Redesign of Learning Full timeAbout the RoleWe are seeking a dedicated and compassionate Education Support Specialist to join our team at the Institute for the Redesign of Learning. As a key member of our educational staff, you will play a vital role in supporting the academic and personal growth of our students with special needs.Key ResponsibilitiesProvide individualized support to...
-
Tutoring Opportunities with Learning Period
2 weeks ago
Los Angeles, California, United States Learning Period Full timeJob OverviewWe are seeking experienced tutors to join our team at Learning Period, a private in-home tutoring provider. Our tutors work with students across the city, providing academic support in various subjects and preparing students for the ACT or SAT.Key Responsibilities:Deliver high-quality tutoring services to students in grades K-12Work with students...
-
Tutor - Sylvan Learning
1 week ago
Los Angeles, California, United States Sylvan Learning -- Los Angeles, CA Full timeAbout Sylvan LearningSylvan Learning is a leading provider of tutoring services to students of all ages, grades, and skill levels. Our mission is to build academic confidence, ignite intellectual curiosity, and inspire a love of learning in every student we serve.We believe that education is the key to unlocking a child's potential, and we're committed to...
-
Tutor - Sylvan Learning
3 weeks ago
Los Angeles, California, United States Sylvan Learning -- Los Angeles, CA Full timeAbout Sylvan LearningSylvan Learning is a leading provider of tutoring services to students of all ages, grades, and skill levels. Our mission is to build academic confidence, ignite intellectual curiosity, and inspire a love of learning in every student we serve.Job SummaryWe are seeking a highly motivated and experienced Tutor to join our team at Sylvan...
-
Fraud Team Support Analyst
2 weeks ago
Los Angeles, California, United States City National Bank Full timeFraud Team Support AnalystJoin City National Bank as a Fraud Team Support Analyst and play a critical role in preventing and detecting financial crimes. As a key member of our fraud team, you will be responsible for analyzing transactional data to identify potential fraud trends and developing strategies to prevent them.Key Responsibilities:Conduct in-depth...
-
BIS-Banking Support Operations Analyst
4 weeks ago
Los Angeles, United States City National Bank Full timeBIS-BANKING SUPPORT OPERATIONS ANALYST WHAT IS THE OPPORTUNITY? The Banking and Investment Banking Support Services Analyst role is designed to develop the technical skills, business acumen, and financial services experience for colleagues interested in entering the financial services industryThe role will provide you with the ability to gain specific and...
-
Behavior Analyst
4 weeks ago
La Quinta, CA, United States Autism Learning Partners Full timeUnlock Your Potential as a Board Certified Behavior Analyst at Autism Learning PartnersAre you passionate about making a difference in the lives of individuals with autism and other developmental disabilities? Do you have a strong foundation in Applied Behavior Analysis (ABA) and a desire to work with a dynamic team of professionals who share your commitment...
-
IT Support Analyst II
3 weeks ago
Los Angeles, United States Airswift Full timeAirswift has been tasked by a major client in the oil & gas industry to fill an IT role based in Wilmington, California. We're looking for an experienced professional to support and enhance infrastructure within a refinery environment.Responsibilities:Collaborate with the industrial control system support group.Plan and manage hardware and software...
-
Biology Learning Assistant
4 weeks ago
University Park, United States Penn State University Full timeJob Title: Biology Learning AssistantWe are seeking a highly motivated and organized individual to serve as a Biology Learning Assistant in the Department of Biology at Penn State University.Job Summary:The successful candidate will provide academic support to students enrolled in Biology courses, working closely with teaching faculty to ensure a positive...
-
EHR Support and Informatics Analyst
4 weeks ago
Los Angeles, California, United States Clinica Romero Full timeJob SummaryJob Title: EHR Support and Informatics AnalystJob Description:Clinica Romero is seeking a highly skilled EHR Support and Informatics Analyst to join our team. As a key member of our healthcare informatics team, you will be responsible for providing comprehensive technical and operational support for clinical information systems products and...
-
Systems Support Analyst with MDM, Azure
3 weeks ago
Los Angeles, United States iSpace Full timeSystems Support Analyst with MDM, 0365, Azure Location: Los Angeles, CA Duration: 3 - 6 Months Contract The primary purpose of this position is responsible for handling the daily processes for helpdesk service operations. This includes end-user support, issue resolution, training/guidance for various technologies and systems, and IT equipment...
-
Construction Project Controls Specialist II
5 months ago
Los Angeles, United States Project Support Services Full timeJoin the Build LACCD Team as a Project Controls Specialist II (Cost Analyst)!Are you passionate about ensuring project success through meticulous financial management and analysis? Are you ready to take on a pivotal role in a dynamic organization dedicated to transforming our community college campuses? If so, we want you to join our team at the Los Angeles...
-
ABA Behavioral Technician | Los Angeles
5 months ago
Los Angeles, United States Therapeutic Learning Consultants Full timeTherapeutic Learning Consultants (TLC) is hiring Full Time and Part Time Behavior Technicians!San Francisco Bay Area Los AngelesHighly Competitive Compensation DOE: $22 - $30 / Hr. Sign-On Bonus (RBT)Therapeutic Learning Consultants, Inc. (TLC) is a well-established behavioral health agency serving children on the Autism Spectrum. Our team of Behavioral...
-
ABA Therapist
1 week ago
Los Angeles, California, United States Therapeutic Learning Consultants Full timeJob OpportunityTherapeutic Learning Consultants (TLC) is seeking a highly motivated and compassionate individual to join our team as a Behavior Technician. As a key member of our clinical team, you will work closely with Board Certified Behavior Analysts to implement treatment plans and provide support to children with autism and other behavioral health...
-
Learning and Development Analyst
1 month ago
Highland Park, United States Parker Health Group Full timeJob DescriptionLearning and Development Analyst - Pavilion/Corporate - Exempt - Parker is the areas highest quality nursing care residence providing a warm and compassionate homelike environment. Consider joining us here on our beautiful Piscataway/Highland Park NJ Campus and find out why we have been recognized as one of the "Best Places to Work in New...
-
Part-Time Learning Assistant
1 month ago
University Park, United States Penn State University Full timeJob Opportunity:The Eberly College of Science at Penn State University is seeking a Part-Time Learning Assistant to provide support to Biology courses during the academic year. As a Learning Assistant, you will work closely with teaching faculty to help organize coursework, explain biology concepts to students, and hold office hours and/or review...
Learning Environments Support Analyst
3 months ago
The University of Southern California’s (USC’s) Information Technology Services is seeking a talented Learning Environments Support Analyst with an exceptional commitment to service excellence to join its team. As the Learning Environments Support Analyst, you will be an integral member of the Learning Environments team, collaborating with diverse and talented team members to help solve multidimensional information technology problems, improve customer experience, and generate value for our campus stakeholders across a broad base of departments and constituencies.
THE TEAM
The ITS vision aligns strategy, business, and services; affirms ITS cultural values; empowers cross-functional teamwork; embraces world-class best practices; and promotes innovation, excellence, agility, and efficiency. To achieve this vision, ITS is committed to providing a modern technology infrastructure that is resilient and delivers the performance necessary to meet the demands of a growing customer base, training in the latest technologies for its highly productive and motivated workforce, outstanding customer experience, and technology services that are aligned with the university’s mission to provide exceptional learning opportunities for students. ITS is creating a workplace where employees can develop cutting-edge skills, take pride in the services they provide, and have access to the roles and career paths that align to their abilities and potential. We are looking for top talent to join us on our journey.
ITS CULTURE
USC’s ITS organization represents a diverse and talented team, committed to supporting a collaborative culture and delivering secure and innovative IT services, core to the mission of USC. ITS values accountability, excellence, and commitment to exceptional customer experience. ITS strives for a supportive and inclusive culture that encourages employees to do their best work every day and where individuals are recognized and celebrated for their contributions.
ABOUT USC
USC is the leading private research university in Los Angeles—a global center for arts, technology, and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.
MINIMUM REQUIREMENTS:
The candidate for the position of Learning Environments Support must meet the following qualifications:
Bachelor’s degree in a relevant field such as computer information systems, etc., or equivalent combination of education, training, and experience.
Two years of experience in information technology, customer service, or higher education.
Experience providing AV technical support in an operational environment.
Ability to assess problems and manage shifting priorities.
Experience with customer-issue ticketing systems.
Excellent collaboration, communication, and technical documentation skills with experience presenting ideas and solutions in non-technical, business-friendly terms. Ability to develop positive working relationships and strong rapport with team members.
PREFERRED QUALIFICATIONS:
The ideal candidate for the position of Learning Environments Support has the following qualifications:
Bachelor’s degree in a relevant field such as computer information systems, etc., or equivalent combination of education, training, and experience.
Minimum of four years of Experience in IT, customer service, higher education, or related fields.
Experience supervising student employees.
AVIXA Certified Technology Specialist (CTS) certification.
Experience with ServiceNow.
THE WORK YOU WILL DO:
The Learning Environments Support provides specialized technical and customer service support for faculty, staff, and students in general use classrooms and computer labs at both the University Park (UPC) and Health Sciences (HSC) campuses. Identifies, diagnoses, tests and resolves issues with audiovisual technologies. Provides consultative services on the use of multimedia hardware and software. Contributes to innovative solutions and customer service that supports the university’s operational effectiveness. Demonstrates ITS values in action.
The Learning Environments Support:
Manages classroom and computer lab technologies and learning spaces, responding promptly, in person and by phone or email, when issues arise. Follows customer response and ticketing standards, ensuring all incidents and support requests are documented according to ITS procedures. Designs, writes, and edits technical user documentation, and documents metrics and outcomes to inform planning and anticipate future business needs.
Maintains and troubleshoots computer and AV equipment, devices, and systems (e.g., distribution amplifiers, assisted listening systems), performing root cause analysis to discern when escalation or routing other teams is needed. Provides clear first- and second-level guidance to technical and non-technical users, identifying opportunities to improve service delivery processes and procedures. Maintains inventory of all equipment, deploying and maintaining specific configurations and application sets on desktop computers and loaner laptops in ITS-managed spaces.
Develops and executes recommended procedures for problem prevention. Provides consistent and best-in-class customer experiences, identifying needs, resolving issues, and sharing timely information with customers and team members. Supervises part-time student staff to ensure timely and effective service delivery in all customer locations. Builds and maintains collaborative relationships with team members and ITS leaders.
Actively embodies ITS values and behaviors (e.g., accountability, customer service). Contributes to a culture of trust and transparency by sharing information broadly, openly, and deliberately.
Supports the vision for AVIT and learning environments, leveraging the latest industry knowledge to facilitate continuous improvements, support deployment of new technologies, and develop training opportunities.
Actively drive the process of embedding ITS values and behaviors. Leads by example, demonstrating ethics and high accountability to create a culture of trust and transparency.
Fosters an inclusive environment that values team member differences, creating a sense of belonging and appreciation.
Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.
Come join the USC ITS team and work as a trusted partner in shaping an environment of innovation and excellence. Apply today
The annual base salary range for this position is $42/hr to $44/hr. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations
Minimum Education: Bachelor's degree Combined experience/education as substitute for minimum education Minimum Work Experience: 2 years Combined experience/education as substitute for minimum work experience Minimum Field Expertise: Experience providing AV technical support in an operational environment. Ability to assess problems and manage shifting priorities. Experience with customer-issue ticketing systems. Excellent collaboration, communication, and technical documentation skills with experience presenting ideas and solutions in non-technical, business-friendly terms. Ability to develop positive working relationships and strong rapport with team members.
