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Account Support Coordinator I

2 months ago

Charlotte, United States CorVel Corporation Full time

We are seeking a driven and enthusiastic undergraduate student or recent graduate in marketing, business, or a healthcare-related field to join our team as an aspiring Account Support Coordinator. In this role, you will be responsible for helping to grow our Case Management business by increasing the volume of referrals. This position offers a unique opportunity to gain hands-on experience in the risk and insurance industry while contributing to meaningful business development initiatives. The role is based in our office, with the potential for transitioning to a hybrid or remote arrangement over time, based on performance and business needs.

This position is onsite at our Charlotte, NC office.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

  • Referral Growth: Assist in identifying and pursuing new referral opportunities to help grow the volume of case management services.
  • Warm Calling: Participate in warm calling efforts to existing and potential referral sources, including healthcare providers and other relevant stakeholders, to introduce our case management services.
  • Data Review: Support the analysis of referral and case management data to identify trends, opportunities, and areas for improvement.
  • Marketing Coordination: Collaborate with the marketing team to help plan, execute, and coordinate marketing initiatives aimed at increasing referrals and expanding our client base.
  • Relationship Building: Assist in building and maintaining relationships with existing referral sources, ensuring they understand our services and the value we provide.
  • Reporting: Contribute to regular reports on referral activities, progress toward targets, and market trends for management review.
  • Collaboration: Work closely with clinical and operations teams to ensure seamless coordination between referral generation and service delivery.

KNOWLEDGE & SKILLS:

  • Strong interest in healthcare services, business development, and marketing
  • Excellent communication and interpersonal skills, with a willingness to engage in outreach and cold calling
  • Analytical mindset with the ability to review and interpret data
  • Organized, detail-oriented, and able to manage multiple tasks simultaneously
  • Proactive, self-motivated, and eager to learn
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is preferred

EDUCATION & EXPERIENCE:

  • Currently pursuing or recently completed an undergraduate degree in marketing, business, healthcare administration, or a related field
  • Experience with CRM software or related tools is a plus but not required

PAY RANGE:

CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.

Pay Range: $18.33 - $27.43 per hour

A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management

In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.

About CorVel

CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT).

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

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