Admission Coordinator

3 weeks ago

Des Plaines, United States Oakton Community College Full time
Basic Function and Responsibility:

In alignment with The Office of Admission, the Admissions Coordinator is the subject matter expert for international student admissions and enrollment, and serves as the Primary Designated School Official (PDSO). In this capacity, this position guides secondary Designated School Officials (DSOs) and maintains best practices. Additionally, this position is the senior team member for admissions and enrollment situations of increased complexity, and process improvement.

Characteristic Duties and Responsibilities:
  • Serve as the Primary Designated School Official (PDSO) for the U.S. Department of Homeland Security's Student and Exchange Visitor Information System (SEVIS) to ensure regulatory compliance by the institution in tracking the enrollment of F-1 international students at Oakton. Monitor, evaluate, and report the status of international students to the Department of Homeland Security. Train secondary DSOs.
  • Evaluate, verify, determine eligibility, and process admission applications, transcripts, test scores, financial documents, letter of sponsorship, and English proficiency for international applicants. Inform students of the enrollment process and their application status as well as admissions decisions. Maintain accurate admission databases and records. Provide training for colleagues on international student requirements and limited enrollment admission processes.
  • Assess processes and procedures with Admissions staff, Academic Affairs, Department Chairs, IT, and Enrollment Services personnel related to the admission and enrollment process for students, including international students, and special programs such as dual credit and concurrent enrollment.
  • Process and authorize I-20 government forms for qualified international students. Exercise independent judgment in interpreting regulations related to student visas issued by the Department of Homeland Security. Communicate with international students regarding requirements to maintain F-1 status and any government regulation changes.
  • Assist the Manager of Admission with updating and maintaining communication plans for prospective students, managing the student ambassador program, and on-campus events hosted by the Office of Admission. Serve as a decision maker in the Manager's absence.
  • Monitor and update Enrollment Services personnel and students on changes related to the compliance or admission of international students. Maintain documentation of operational processes and procedures related to international student application processing.
  • Develop new or modify existing enrollment functions to enhance the efficiency of the procedures with an emphasis on customer service and record processing preferred.
  • Provide accurate information to students and the community verbally or in writing by interpreting Federal, State Law and College policies and procedures as well as following the guidelines of the Family Educational Rights and Privacy Act.
  • Prepare statistical reports for application and enrollment data related to international students, and special programs.
  • Assist with continuing assessment and evaluation of admission procedures and practices. Provide recommendations to enhance the application process and student experience, supporting document submission, and student records.
  • Perform other job-related duties as assigned.

Job Requirements:

Required Qualifications:
  • Bachelor's degree or an equivalent combination of education and experience from which comparable knowledge and skills can be acquired.
  • Two years of experience in an area of student service, using college support software.
  • A high level of interpersonal and communication skills and the ability to deliver services in an environment where there is an emphasis on customer service are required. Incumbent must be able to give and receive advice and opinions and interact with individuals in situations requiring sensitivity and tact.
  • Strong organizational and detail-oriented skills. Ability to work autonomously as well as part of a team.
  • Intermediate word processing, intermediate spreadsheet application and beginning presentation application skills.
  • Must meet eligibility requirements to be a Designated School Official (DSO) as determined by the U.S.
Preferred Qualifications:
  • Intermediate level of word processing, spreadsheet application and beginning presentation application skills using Microsoft Office suite.
  • Two years of experience using SCT Banner college support software.
  • International recruitment/admission experience.
  • Knowledge of professional standards, policies and practices of NAFSA: Association of International Educators (NAFSA), The Association for International Credential Evaluation Professionals (TAICEP), National Association for College Admission Counseling (NACAC) and the American Association of Collegiate Registrars and Admissions Officers (AACRAO).
Physical Demands and Working Conditions:

The ability to mentally attend to and visually concentrate and to use a keyboard to enter, manipulate and retrieve data. Must be able to move and lift items weighing up to 10 pounds. Periods of time spent sitting, standing, walking, bending and occasionally stooping. Mobility to move throughout and between buildings on-Campus. General office environment. Little or no exposure to adverse working conditions.

Additional Information:

Supervision Received:

Administrative supervision is received from the Manager of Admissions.

Supervision Exercised:

Functional supervision may be exercised over student employees.

HOURS: Regular operational hours are Monday-Friday, in the following shifts: Shift A: 8:15 am - 5:00 pm and Shift B: 11:15 am - 8:00 pm The position will be scheduled for any one of these shifts with occasional weekends on an as-needed basis. This position is student facing and hours will vary due to needs of the College.

SALARY: $58,295

Based on the needs of the college and with Administrator approval, some positions at the college may have hybrid schedule options available after 30 working days.

Oakton is accessible by public transportation

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