Patient Registration Coordinator

2 weeks ago


Des Peres, Missouri, United States United Surgical Partners Full time
Position Overview:
The Patient Registration Coordinator plays a crucial role in facilitating communication between patients, their families, and healthcare professionals, both over the phone and in person.

Key Responsibilities:
1. Manage the telephone system by handling incoming calls, taking messages, and determining the purpose of each call.
2. Perform administrative tasks such as sorting mail, managing office supplies, and overseeing postage requirements.
3. Assist in preparing patient charts for upcoming procedures.
4. Support the Admissions process by checking in patients scheduled for pre-operative assessments, verifying identification and insurance details, and liaising with nursing staff.
5. Collect patient payments as verified by the Insurance Coordinator.
6. Provide assistance to the Admitting, Office Assistant, and Scheduling teams as needed.

Supervisory Role:
This position does not include supervisory responsibilities.

Additional Duties:
Other tasks may be assigned by the Business Office Manager as required.

Essential Skills:
- Proficient in delivering information clearly to patients, healthcare providers, and colleagues.
- Basic mathematical abilities.
- Strong organizational skills.

Experience Requirements:
- High school diploma or equivalent qualification.
- One to three months of relevant experience or training, or a suitable combination of education and experience.

Communication Skills:
- Ability to effectively convey information to patients, physicians, and other staff members.
- Basic math skills are essential.

Work Schedule:
This role requires four ten-hour shifts, starting at 5:30 AM and concluding at 4 PM. Days off will vary based on the weekly schedule. Punctuality and reliability are critical.

Qualifications:
- Competence in presenting information to patients and staff.
- Basic math skills are necessary.
- Strong organizational capabilities.
- Ability to manage financial transactions effectively.

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