Sales Strategy Support Manager

4 days ago

Tempe, United States JPMorgan Chase Full time
Summary

As the Sales Strategy Support Manager, you will facilitate the growth of Home Lending sales and profitability. You will create strategies, build relationships, and execute programs to promote a competitive advantage in the sales environment. Your primary contribution will be as a liaison for the Sales Academy Team for specialty and branch Sales.

Job responsibilities

  • Establish and maintain relationships with Consumer Bank branch personnel and other home lending stakeholders to align on strategies, share benefits, best practices, and key metrics.
  • Support existing partnerships in the Consumer Bank branches that do not have a dedicated resource.
  • Onboard Home Lending Advisors and administer Sales Academy to help guide successful development.
  • Deliver home lending expertise and end-to-end business success strategies through engagement activities that focus on skill development.
  • Help support Chase's Racial Equity Commitment goals in designated branches
  • Leverage programs that drive increased efficiency and effectiveness for Home Lending and Consumer Bank, including Client Central, Chase My Home.
  • Support the development, delivery, and execution of pilots and programs as needed.
  • Identify and assess opportunities that drive improvements for both referring partners and clients.
  • Participate in product design, development, and implementation to advance the Home Lending roadmap.


Required qualifications, capabilities, and skills

  • Five years of mortgage sales management experience
  • Bachelor degree or equivalent work experience in related field
  • Demonstrated performance with large scale projects and project management
  • Proven ability to lead, coach, and mentor various professional levels
  • Knowledge of Federal and State regulatory policies and procedures
  • Software proficiency in Microsoft Office programs and Loan Origination Systems
  • Ability to travel up to 50% within area of responsibility


Preferred qualifications, capabilities, and skills

  • Working knowledge of contact center technology
  • National business and sales development


About us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veteran

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

For many, owning a home is the ultimate dream and we're here to help customers make responsible choices throughout the home buying process through our online tools and advice. Whether purchasing a first home or vacation home, refinancing an existing loan or tapping into a home equity line of credit, we offer comprehensive services to help homeowners at every stage of their journey.

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