Security Account Manager

Found in: beBee S US - 1 week ago

Bloomington, United States Per Mar Security Services Full time
Overview

Work with the best Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking motivated people.

Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services and background checks.

Job Skills / Requirements

Job Summary:
The primary purpose of this position is to provide supervision of Per Mar Supervisors and Security Officers at an assigned account. Supervisory duties include ensuring proper employee performance by adhering to company and client policies and procedures, counseling and training of employees and scheduling officers to ensure proper security is maintained at the client site according to client contract needs.

Salary: $50,000


*Essential Functions and Responsibilities:
1. Adhere to and enforce all Per Mar and client company policies and procedures.
2. Directly supervise Lead Officers and Security Officers at assigned account.
3. Schedule Lead Officers and Security Officers at assigned account.
4. Prepare and communicate post orders for assigned site.
5. Interview prospective employees for assigned account.
6. Act as liaison between assigned client and the branch office.
7. Address and resolve client issues and complaints.
8. Communicate with Branch General or Operations Manager on regular basis.
9. Review and ensure all payroll information is accurate for employees at assigned account.
10. Perform fingerprinting of employees as required.
11. Oversee training of all new Lead Officers and Security Officers at assigned account.
12. Perform discipline and evaluations of Lead Officers and Security Officers at assigned account.
13. Maintain and distribute required reports and records.
14. Conduct regular security post checks at assigned account.
15. Enforce and maintain measures to control overtime and training costs.
16. Carry or wear on your person state security license and Per Mar ID card.
17. Maintain a positive work atmosphere by interacting with the Per Mar Security Services internal/external customers (including, but not limited to: current customers, prospective customers, clients, vendors, co-workers, supervisors and management) in a mutually respectful manner regardless of race, color, religion, gender, national origin, age, disability, veteran status, sexual orientation and all other protected classes.
Account Manager job description 2
18. Adhere to the highest standards of ethical business conduct and compliance by acting lawfully, ethically, honestly and professionally in the performance of their jobs at all times as well as be in compliance with company policy and procedures as it relates to their job function.
19. When appropriate, inform customers of Per Mar Security Services of products and services and refer business to appropriate department.
20. As this position develops, the employee may be assigned additional duties or special projects as deemed necessary by management.
24. Assume responsibility for understanding and complying with Per Mar Security Services attendance expectations.
*Essential Functions to be performed with or without a reasonable accommodations

Knowledge/Skills/Abilities:
1. Basic computer skills with demonstrated experience in Microsoft Office Suite including Word and Excel, as well as internet skills are required.
2. Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, short correspondence, and memos.
3. Must be able to write reports and correspondence.
4. Must be able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
5. Must be able to operate office equipment such as copier and fax machines.
6. Excellent written and verbal communication skills are required.
7. Strong customer service focus/skills a must.
8. Must be detail-oriented and able to handle multiple tasks.
Account Manager job description 3
9. Must be capable of handling challenging and stressful situations without decreasing productivity.
10. Must be able to effectively work with people at all levels of the organization internally and externally.
11. Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
12. Must be able to carry out instructions furnished in written, oral, or diagram form.
13. Must be able to interpret of a variety of instructions furnished in written, oral, diagram or schedule form.
14. Must have good problem-solving skills.
15. Must be able to physically stand post for each shift, as needed.
16. Must be able to physically perform all Security Officer duties on all shifts and the sites supervised.
17. Must possess the values important to Per Mar Security - Integrity, Communication, Excellent Service, and Accountability.

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Educational Assistance, Special Incentive Plans


EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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