Manager Global Seller Onboarding

2 weeks ago

St Louis, United States Square Full time

Job Description

Our Square Growth organization is looking for a leader to manage a Global Seller Onboarding (GSO) team. The GSO team’s mission is to accelerate revenue growth globally by providing expert deal support and implementation services to Account Executives and Account Managers and key product insights to our Product partners.

The GSO team leverages strong project management skills and industry knowledge to onboard Square's largest and most complex customers onto the Square ecosystem. Your leadership will directly help Square drive revenue by helping scale and refine our seller onboarding program.

Your work will accelerate the Sales funnel, drive efficiency and automation in onboarding, while providing the best experience to Square customers. Reporting to the Head of Global Seller Onboarding based in California, this role can be based remotely anywhere in the U.S.

You will:

Manage and develop a team of Implementation Specialists

Innovate and build a new standard for GSO by passionately managing, measuring, and driving improvements in the effectiveness of the team.

Help scale and refine our seller onboarding program, driving efficiency and automation, while finding additional monetization opportunities across the organization.

Use metrics to measure the growth and performance of the team to consistently drive improvements in team performance through behavioral coaching.

Build rapport and constructive relationships with all team members up, down, sideways, inside, and outside of Square.



Qualifications:
Qualifications

You have:

5+ years of experience across a metrics-driven Sales, Professional Services and/or Operations organization

3+ years of people management experience

Experience working with and influencing global cross-functional teams and departments

Excellent interpersonal, leadership, organizational, and communication skills

Strong ability to coach your team to higher performance (outputs and customer experience)

Experience in high transaction volume SaaS application or financial services Sales preferred

Project/Program Management experience; PMP preferred

Restaurants or POS experience a huge plus

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $122,900 - USD $184,300
Zone B: USD $114,200 - USD $171,400
Zone C: USD $108,200 - USD $162,200
Zone D: USD $98,300 - USD $147,500

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Full-time employee benefits include the following:

Healthcare coverage (Medical, Vision and Dental insurance) Health Savings Account and Flexible Spending Account Retirement Plans including company match Employee Stock Purchase Program Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance Paid parental and caregiving leave Paid time off (including 12 paid holidays) Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) Learning and Development resources Paid Life insurance, AD&D, and disability benefits

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

United States and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our ** _ I+D page_** ** .**

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.



  • Manager, Global Seller Onboarding

    1 week ago

    Saint Louis, United States Square Full time

    Job DescriptionJob DescriptionCompany DescriptionSince we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building...

  • Client Onboarding Specialist

    1 week ago

    St Petersburg, United States American Express Global Business Travel Full time

    About American Express Global Business TravelAt Amex GBT, we believe in the transformative power of travel and its ability to create positive change. Our culture is built on collaboration and inclusivity, where every voice matters.Role Overview:The primary responsibility of the Customer Onboarding Manager is to oversee the onboarding and migration process...

  • Customer Onboarding Manager

    4 weeks ago

    St Petersburg, United States American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Travel background is a...

  • Ticket Seller | Part-Time | Chaifetz Arena

    3 weeks ago

    St Louis, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview A Ticket Seller is part-time employee who will act as primary point of contact for customers as they purchase tickets for upcoming events at the Chaifetz Arena. They are responsible...

  • Global Logistics Strategy Manager

    2 weeks ago

    St Louis, Missouri, United States Emerson Group Full time

    Position Overview As the Global Logistics Strategy Manager, you will oversee the procurement processes for logistics on a global scale, ensuring that sourcing objectives are achieved with optimal resource utilization. You will provide guidance and support to Regional Logistics Managers to ensure a unified procurement approach that aligns with supply and...

  • Ticket Seller | Part-Time | Chaifetz Arena

    4 weeks ago

    St Louis, United States Oak View Group Full time

    Overview: A Ticket Seller is part-time employee who will act as primary point of contact for customers as they purchase tickets for upcoming events at the Chaifetz Arena. They are responsible for providing accurate information for our guests and ensuring all service needs are met. Ticket Sellers will work during the week during our normal business hours...

  • Ticket Seller | Part-Time | Chaifetz Arena

    3 weeks ago

    St. Louis, United States teamworkonline Full time

    OverviewA Ticket Seller is part-time employee who will act as primary point of contact for customers as they purchase tickets for upcoming events at the Chaifetz Arena. They are responsible for providing accurate information for our guests and ensuring all service needs are met. Ticket Sellers will work during the week during our normal business hours...

  • Human Resources Coordinator

    2 days ago

    St Louis, Missouri, United States The Salvation Army USA Central Territory Full time

    Job SummaryThe Salvation Army USA Central Territory is seeking a highly organized and detail-oriented Human Resources Coordinator to join our team. As an Onboarding Specialist, you will be responsible for coordinating the recruitment and onboarding process for new employees, ensuring a seamless transition into our organization.Key ResponsibilitiesRecruitment...

  • Global Account Manager

    1 week ago

    St Louis, United States Watlow Full time

    Working at Watlow Are you looking for an opportunity to make a great living and be part of a thriving cross functional community? Watlow is a global technology and manufacturing leader who provides world class engineering expertise through innovative thermal products and systems, enabling our customers to thrive. We are making a positive impact every day as...

  • Manager, Supervision and Onboarding

    10 hours ago

    St Petersburg, United States Raymond James Financial Incorporated Full time

    Job SummaryRaymond James Financial Incorporated is seeking a highly skilled Manager to join our Advisor Onboarding Supervision team. As a key member of our team, you will be responsible for managing the execution of the plan of supervision for transitioning financial advisors and other staff to Raymond James through our advisor onboarding process.Key...

  • Provider Onboarding Specialist

    3 days ago

    St Louis, Missouri, United States Burrell Behavioral Health Full time

    Job SummaryBurrell Behavioral Health is seeking a highly skilled Managed Care Credentialing Representative II to join our team. As a key member of our credentialing team, you will be responsible for ensuring the smooth onboarding process of healthcare providers, ensuring compliance with regulatory standards, and maintaining accurate and up-to-date provider...

  • Human Resources Coordinator

    9 hours ago

    St Louis, Missouri, United States The Salvation Army USA Central Territory Full time

    Job SummaryThe Salvation Army USA Central Territory is seeking a highly organized and detail-oriented Human Resources Coordinator - Onboarding Specialist to join our team. This role will be responsible for coordinating the recruitment and onboarding process for new employees, ensuring a smooth and efficient transition into the organization.Key...

  • Site Reliability Engineer

    2 weeks ago

    St Louis, United States PRI Global Full time

    We are open for C2C but client is requesting for only Locals. So, don't send non-local resumes please... The requirement as follows Job title: Site Reliability/Devops Engineer Duration: 2+ years Location: St Louis, MO •Build the roadmap for all Enterprise Monitoring solutions •Understand the architecture and onboard the product into Client •Work with...

  • Site Reliability Engineer

    2 weeks ago

    St Louis, United States PRI Global Full time

    We are open for C2C but client is requesting for only Locals. So, dont send non-local resumes please... The requirement as follows Job title: Site Reliability/Devops Engineer Duration: 2+ years Location: St Louis, MO •Build the roadmap for all Enterprise Monitoring solutions •Understand the architecture and onboard the product into Client •Work with...

  • Infrastructure Reliability Engineer

    1 week ago

    St Louis, Missouri, United States PRI Global Full time

    Position Overview:We are seeking a skilled Site Reliability Engineer to enhance our operational capabilities and drive innovation in our monitoring solutions.Key Responsibilities:Develop and implement a comprehensive roadmap for all Enterprise Monitoring solutions.Gain a deep understanding of system architecture and facilitate the onboarding of products into...

  • Site Reliability Engineer

    4 weeks ago

    St. Louis, United States PRI Global Full time

    We are open for C2C but client is requesting for only Locals. So, don't send non-local resumes please...The requirement as followsJob title: Site Reliability/Devops EngineerDuration: 2+ yearsLocation: St Louis, MO•Build the roadmap for all Enterprise Monitoring solutions•Understand the architecture and onboard the product into Client•Work with other...

  • Site Reliability Engineer

    4 weeks ago

    St Louis, United States PRI Global Full time

    We are open for C2C but client is requesting for only Locals. So, don't send non-local resumes please...The requirement as followsJob title: Site Reliability/Devops EngineerDuration: 2+ yearsLocation: St Louis, MO•Build the roadmap for all Enterprise Monitoring solutions•Understand the architecture and onboard the product into Client•Work with other...

  • Global Mode Team Leader

    2 months ago

    St. Louis, United States Emerson Full time

    As the Global Mode Team Leader you will coordinate logistics procurement activities globally for your respective mode of transportation to ensure sourcing targets are met with the most efficient use of resources possible. Provide mentorship and direction to Regional Logistics Mode Managers to ensure a consistent procurement strategy, based on the principles...

  • Digital Project Manager

    1 month ago

    St Louis, Missouri, United States CCA GLOBAL PARTNERS Full time

    employees are pouring their hearts into building a better world CCA Global Partners connects family-owned businesses across North America to give them the power of scale, resources, and innovation translating into that competitive edge needed to succeed in this big box world. We offer a hybrid work schedule, flexible time off, and benefits focused on the...

  • Enterprise Alliance Manager

    1 hour ago

    St Louis, Missouri, United States Perficient Full time

    Job DescriptionPerficient is seeking a highly skilled Enterprise Alliance Manager to join our team. This role will serve as the key advocate for Salesforce, aligning partner and Perficient SMEs and field sellers to drive growth together.This position's overall goal is to establish and maintain a strong partnership with Salesforce, establishing this...