Sea Logistics Customer Care Specialist FS-CC

1 month ago


Columbus, United States Kuehne Nagel Full time
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Columbus site is looking for a new Sea Logistics Customer Care Specialist to join our Sea Logistics team. Your Role Reporting to the Sea Logistics Customer Care Manager you will support Customers, external & internal, by providing helpful information, solutions, answering questions and responding timely and effectively, to the Customerâs requests & concerns. You will be the Customer advocate towards the US Operational Care Center and overseas Customer Care Locations to help ensure that Customers are satisfied with the Products & Services provided and their Customer Promise is fulfilled. Your Responsibilities
  • You will maintain files related to all sea import shipments.
  • Collaborate with employees in all Kuehne+Nagel offices.
  • You will always challenge status quo when it comes to process improvement and cost control.
  • Process files while following all procedures.
  • You will maintain real-time visibility of our customers' transactions.
  • Create all elements of the customer information into our core operating systems and tools by requesting Business Profile creation/updates and maintenance of Wiki page.
  • Monitor, prioritize and balance customer specific needs daily by answering queries and requests through multi-channel communication streams.
  • Awareness of and adherence to QSHE (Quality, Safety & Health, Environment, Security & Dangerous Goods) programs
Your Skills and Experiences
  • High school diploma or equivalent.
  • 2+ years of freight forwarding experience.
  • 2+ years of customer service experience.
  • You have the ability to analyze data
  • You have the ability to travel for business needs.
Good Reasons to Join There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-MB1

  • Columbus, Ohio, United States Kuehne Nagel Full time

    Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Columbus site is looking for a new Sea Logistics Customer Care Specialist to join our Sea Logistics team. Your Role Reporting to the Sea Logistics Customer Care Manager you will support Customers, external & internal, by providing...


  • Columbus, United States Kuehne & Nagel Logistics, Inc. Full time

    Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Columbus site is looking for a new Sea Logistics Customer Care Specialist to join our Sea Logistics team. Your Role The Sea Logistics Customer Care Specialist supports Customers, external & internal, by providing helpful...

  • Logistics Specialist

    2 weeks ago


    Columbus, United States Lovisa Full time

    POSITION PURPOSE: As the Logistics Specialist, you will be responsible for the successful coordination of all Lovisa freight moving in and out of United States, Canada and Mexico. This will include daily contact with all freight and logistics service providers, across air, sea, and land channels, with a focus on delivery performance into stores, delivery...

  • Logistics Specialist

    2 weeks ago


    Columbus, United States Lovisa America LLC Full time

    As a Lovisa Logistics Specialist, you will be responsible for the successful coordination of all Lovisa freight moving in and out of Canada, the United States, and Mexico– including daily contact with all freight and logistics service providers, across air, sea, and land channels, with a focus on delivery performance into stores, delivery performance to...

  • Logistics Specialist

    2 months ago


    Columbus, United States Lovisa Full time

    POSITION PURPOSE: As the Logistics Specialist, you will be responsible for the successful coordination of all Lovisa freight moving in and out of United States, Canada and Mexico. This will include daily contact with all freight and logistics service providers, across air, sea, and land channels, with a focus on delivery performance into stores,...


  • Columbus, United States Lineage Logistics Full time

    Lineage Logistics - Lockbourne Rd [Customer Service Representative] As a Customer Care Representative at Lineage Logistics, you'll: Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries; Invoice and verify accounts accurately and in a timely manner; Verify inbound...


  • Columbus, United States Apache Logistics Full time

    Job DescriptionJob DescriptionApache Logistics, Inc. is a dynamic contract carrier who believes in creating value for our customers by exceeding our commitments through practical problem solving and creative ideas. We believe in the value of relationships with our team members, customers and suppliers. We enjoy our work, welcoming challenges and continuously...


  • Columbus, United States The Fountain Group Full time

    The Fountain Group is a national staffing firm and we are currently seeking a Logistics Service Specialist for a prominent client of ours. This position is in Columbus, OH 43215. Details for the position are as follows: Job Description: $22 - $24/hour Monday - Friday, 8:30AM - 4:30PM Manage the shipment of product from manufacturing and distribution...


  • Columbus, United States Zipline Logistics Full time

    Job DescriptionJob DescriptionDescription:What does Zipline Logistics do?Zipline Logistics empowers consumer goods brands through expert strategies and world-class service. Learn more.What is Working for Zipline Like?Zipline Logistics has been consistently ranked a best place to work in Ohio over the years! There’s always something fun and exciting going...


  • Columbus, United States Zipline Logistics Full time

    Job DescriptionJob DescriptionDescription:What does Zipline Logistics do?Zipline Logistics empowers consumer goods brands through expert strategies and world-class service. Learn more.What is Working for Zipline Like?Zipline Logistics has been consistently ranked a best place to work in Ohio over the years! There’s always something fun and exciting going...

  • Logistics Specialist

    4 weeks ago


    Columbus, United States American Packaging Corporation Full time

    Job DescriptionJob DescriptionDescription:For over a century, American Packaging Corporation (APC) has been a leading flexible packaging converter for customers throughout North America. We nurture our employees by providing competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs. These are just a few reasons why we were...

  • Logistics Specialist

    2 months ago


    Columbus, United States American Packaging Corp. Full time

    Apply Description For over a century, American Packaging Corporation (APC) has been a leading flexible packaging converter for customers throughout North America. We nurture our employees by providing competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs. These are just a few reasons why we were named a "Best of the...


  • Columbus, United States American Packaging Corporation Full time

    Job DescriptionJob DescriptionDescription:For over a century, American Packaging Corporation (APC) has been a leading flexible packaging converter for customers throughout North America. We nurture our employees by providing competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs. These are just a few reasons why we were...

  • Logistics Specialist

    1 month ago


    Columbus, United States American Packaging Corporation Full time

    Job DescriptionJob DescriptionDescription:For over a century, American Packaging Corporation (APC) has been a leading flexible packaging converter for customers throughout North America. We nurture our employees by providing competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs. These are just a few reasons why we were...


  • Columbus, United States Hire Talent Full time

    JOB TITLE: Customer Service Specialist DESCRIPTION: The US Planning Center (USPC) is comprised of US Production Planning, Export Customer Operations, and Global Master Data functions. The Export Customer Operations team is responsible for developing and executing replenishment plans that ensure highest level of internal and external customer service with the...


  • Columbus, United States Blue Star Partners LLC Full time

    Job Title: Customer Service Specialist Location: Columbus, OH – Onsite – Local candidates only Period: 07/22/2024 to 07/22/2025, with possibility of extension Hours/Week: 40 hours (Hours over 40 will be paid at Time and a Half) Rate: $20 - $23/hour Contract Type: W-2 only ** Scope of Services:** The Customer Service Specialist plays a crucial role in...


  • Columbus, United States Collabera Full time

    Description Home Search Jobs Job Description Customer Service Specialist Contract: Columbus, Ohio, US Salary: $23.00 Per Hour Job Code: 351763 End Date: 2024-08-15 Days Left: 28 days, 3 hours left Apply Title: Customer Service Specialist Location: Columbus, OH Duration: 12 months contractResponsibilities: Act as customer representative in the client's...


  • Columbus, Ohio, United States Blue Star Partners LLC Full time

    Job Title: Customer Service SpecialistLocation: Columbus, OH – Onsite – Local candidates onlyPeriod: 07/22/2024 to 07/22/2025, with possibility of extensionHours/Week: 40 hours (Hours over 40 will be paid at Time and a Half)Rate: $20 - $23/hourContract Type: W-2 only**Scope of Services:**The Customer Service Specialist plays a crucial role in supporting...


  • Columbus, United States Blue Star Partners, LLC Full time

    Job Title: Customer Service Specialist Location: Columbus, OH – Onsite – Local candidates only Period: 07/22/2024 to 07/22/2025, with possibility of extension Hours/Week: 40 hours (Hours over 40 will be paid at Time and a Half) Rate: $20 - $23/hour Contract Type: W-2 only ** Scope of Services:** The Customer Service Specialist plays a crucial role in...


  • Columbus, United States Blue Star Partners LLC Full time

    Job DescriptionJob DescriptionJob Title: Customer Service SpecialistLocation: Columbus, OH – Onsite – Local candidates onlyPeriod: 07/22/2024 to 07/22/2025, with possibility of extensionHours/Week: 40 hours (Hours over 40 will be paid at Time and a Half)Rate: $20 - $23/hour Contract Type: W-2 onlyScope of Services: The Customer Service Specialist plays a...