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Logistics Service Specialist

2 months ago

Columbus, United States The Fountain Group Full time
The Fountain Group is a national staffing firm and we are currently seeking a Logistics Service Specialist for a prominent client of ours. This position is in Columbus, OH 43215. Details for the position are as follows:

Job Description:
  • $22 - $24/hour
  • Monday - Friday, 8:30AM - 4:30PM
  • Manage the shipment of product from manufacturing and distribution locations in the Americas to company affiliates and direct customers worldwide
  • Allocate product to ensure maximum container utilization and minimize transportation costs
  • Ensure prompt, accurate and efficient handling of communications concerning shipments and any other relevant aspect of the business
  • Monitor key performance indicators for responsible area, perform root cause analysis, and develop and implement corrective action plans to improve levels of performance
  • Maintain the master arrivals schedule (MAS) to ensure replenishments are meeting market demand and safety stock targets
  • Identify continuous improvement initiatives to improve overall effectiveness of the supply chain, increase customer service, and reduce operating costs
  • Maintain customer and shipping requirements including system parameters, policies, and procedures
  • Develop and maintain effective working relationships with all internal and external supply chain partners
Qualifications:
  • Must possess a good understanding of the logistics role in supply chain
  • able to make decisions regarding distribution of product to ensure cost effective transportation and timely delivery of product.
  • ability to proactively identify and communicate issues affecting on time delivery of product to the market
  • resolve day-to-day customer service-related issues with support as needed.
  • Bachelor's degree preferred: Logistics Management, Supply Chain Management, Business Administration
  • 1-2 years of total experience in two or more of the following areas: customer service, international supply chain operations, transportation management, project management, planning
  • Must possess excellent organizational and follow up skills coupled with a high sense of urgency.
  • Must be a demonstrated team player and can work in a global environment
  • Excellent written and oral communication skills are required to facilitate information flow across internal and external supply chain customers
  • Negotiation and conflict resolution skills are recommended to ensure timely and cost-effective solutions to issues impacting the supply chain including internal and external customers
  • Innovative skills and initiative are required to identify business process improvements
  • Must possess a good understanding of DRP and planning systems