Systems Area Maintenance Lead

Job Description:

A Systems Area Maintenance Lead’s role is to effectively and efficiently communicate, facilitate, co-ordinate, and prioritize all maintenance activities within their area.  This position requires working closely with other supply groups particularly Quality Control and Operations to ensure consistent product quality, productivity and safety.  

The Systems Area Maintenance Lead will make assignments and monitor progress, co-ordinate training, schedule, and develop associates in their area of responsibility.  The Systems Area Maintenance Lead is responsible for developing and implementing continuous improvement activities that address safety, quality, and efficiency.  The Systems Area Maintenance Lead is responsible for detailed planning of planned work in their area.  

The maintenance lead will partner with production to schedule jobs.  Leads must have in-depth knowledge of the entire maintenance area and be recognized as an expert in multiple technologies. The Maintenance Lead role requires strong leadership, communication, interpersonal and team building skills to support site objectives.

PRINCIPAL ACCOUNTABILITIES:

Safety Compliance

• Train technicians on safe operating procedures.
• Provide input to any investigation for area of responsibility.

• Provide input as appropriate regarding safety.
• Ensure working conditions are Normal and enforce safety requirements.

• Provide input to project safety reviews (SSEPR) on systems in area.

Implement Continuous Improvement

• Drive continuous improvement by developing and implementing systems that optimize all phases of the manufacturing process and support key business objectives (waste, labour, reliability, ATS, line capacity, etc.).
• Provide input to feasibility and change management requests.
• Resource to other sites and across areas.

Area Maintenance Lead

• Lead the development of standard work instructions that reflect best practices and follow-up to be sure they are used appropriately.

• Conduct training (operational and technical) to ensure associates can perform standardized work within given time frames.

Equipment Maintenance and Sanitation

• Effectively communicates and schedule PMs and improvements to area.
• Identify, report and help any potential product contamination issue.
• Maintains clean work environment including 5S adherence and follow through to ensure completion of action plans to address sources of contamination.
• Support role in cleaning and sanitation of area.

Performance Management & Associate Engagement

• Jointly agree, with the Manager, job and development expectations for associates by area/job
• Communicate job and development expectations to associates
• Provide performance coaching and feedback to associates on a regular basis
• Involved with hiring decisions along with Manager
• Team Engagement including facilitation of team building discussions
• Provide supplemental input for associates’ performance reviews

Recognized expert for maintenance.

• Maintenance co-ordinator role:  Provides non-exempt leadership to maintenance area ensure efficient logistics and use of resources throughout the entire shop floor process. 
• Prioritizes all of the maintenance activities such as unplanned work orders, continuous improvement activities, and operational preventative maintenance programs.
• Monitor CMMS accuracy for their crew.
• Demonstrated ability to resolve non-routine issues at root cause and incorporate into preventive actions.
• Detailed knowledge of area including process flow, rates, critical control points, metrics (ATS, TRS, costs).
• Ability to troubleshoot routine and non-routine issues and direct maintenance team resources towards achieving safe, timely, cost efficient solutions.
• Develop best practices for area and insure best practices are followed.
• Lead or participate in continuous improvement efforts.
• Effective shift communications.  Attends and leads on maintenance issues in shift overlaps, quality reviews, and daily meetings as required.
• Ability to complete root cause failure analysis on issues involving reliability, product/packaging defects, downtime and slow time.
• Effectively works and communicates with all departments (scheduling, engineering, R&D, IE, logistics, operations, etc.).

Area Maintenance Lead

• Assists Maintenance Manager with daily staffing.  This includes vacation planning for areas of responsibility.
• Collect and report shift information
• Give input during planning sessions with the Area Lead and/or Maintenance Managers to work on multiple levels of objectives

III.          OPERATING ENVIRONMENT AND GUIDANCE:                                                                        

Area Maintenance Lead

The Maintenance Lead is a resource for the Maintenance Manager and managers at the site for input to projects, development of new procedures and guidelines.

DECISION MAKING AUTHORITY: 

The Maintenance Lead makes decisions on machine level planning, staffing decisions, machine modifications, contingency plans, etc.  In addition, the Maintenance Leads make decisions to starting, stopping the line as needed to maintain the safety of plant assets in co-operation with the Area Lead in the operations group.        

V.           KNOWLEDGE AND SKILLS: 

Leadership Skills

• Recognized leader at the team and area level
• Make logical/timely decisions
• Take initiative to be proactive with improvement teams
• Takes initiative to organize and lead team meetings

              Communication Skills

• Good speaking, writing, and listening skills.
• Shares information across teams and across managers
• Relates well with associates at all levels
• Can tactfully give and receive timely feedback to team members
• Demonstrates good listening skills
• Seeks first to understand and coaches team members.

Interpersonal/Team Working Skills

• Good interpersonal and team working skills at the technology, area and team level
• Contributes constructively, share ideas and actively listen to ideas of others
• Works well with all levels and with functional support groups
• Displays appropriate assertiveness, emotions, and conflict management
• Displays flexibility/adaptability, accepts all job assignments, O/T coverage, etc.
• Work with minimal or no supervision
• Support the leadership and experience of others
• Receptive to receiving feedback from team leader, line managers, area managers

Job Knowledge

• General skills and basic mechanical and/or electrical aptitude
• Responsible for co-ordination and effectiveness of start-ups, transitions, and shutdowns
• Demonstrates technical/analytical skills by effectively performing troubleshooting and repair/replace on modules of expertise

Business Knowledge

• Knowledge of the line or area goals and performance
• Understands performance metrics (ATS, TRS, waste, etc.)
• Understands direct impact on internal and external customers

Continuous Improvement

• Drives continuous improvement at the department level.  Contributions are primarily on a shift/daily/weekly basis.  Strong impact on team performance.
• Continually searches for ways to eliminate maintenance issues.
• Supports and searches for improvements within assigned areas.
• Lead continuous improvement efforts.
• Displays ownership and a high standard of performance for systems in the area.
• Collaborates with team members and others to optimize site performance.

Problem Solving Skills

• Advanced troubleshooting skills at the system level on operational basis.  Troubleshoots non-routine problems at the system level and leads routine PMs and minor enhancements
• Displays advanced troubleshooting and analytical skills at the system level.
• Takes steps for prevention. 

Training Skills

• Solid training skills for one to one situations on systems
• Identify, develop, and deliver training for area
• Share expertise to coach others to improve efficiency and achieve results

Initiative

• Demonstrates strong drive, commitment and initiative.
• Displays dependability and responsibility.
• Utilizes time and maintains good attendance.
• Is driven to go beyond routine thinking and tasks.
• Self-starter and can work with minimal direct supervision.

Work Standards

• Works with all CMMS systems.
• Knows and follows all plant safety policies and performs work in safe manner.
• Works to drive output and waste targets to improve site performance
• Knows and follows all GMPs and product protection policies. 
• Maintains a clean work area.

                 Education:

• High School diploma or equivalent; in-house training is required.
• Must meet all job specific education requirements as deemed necessary
• Associate Degree or equivalent training is considered a plus.

                MINIMUM EXPERIENCE: 

• 3+ years of manufacturing experience in technical capacity in maintenance controls, electrical or mechanical. BS in engineering or sciences could be substituted for work experience.

              JOB REQUIREMENTS: 

• Liaison between process, operations, maintenance, logistics, QC and R&D
• Partner with schedulers to plan and schedule all maintenance work in area of responsibility
• Demonstrate a strong ability to troubleshoot and problem solve
• Strong interpersonal skills with the ability to work in a team environment
• Be multi-tasked/multi-skilled

• Some travel possible (training, etc.)
• Must maintain computer skills for entering end of the shift CMMS reports, work orders, and e-mail.
• Must be able to lift a minimum of 25 kg
• Must be able to climb stairs
• Perform repetitive movements
• Knowledge of Operator Interface Terminals (OIT)
• Must be willing to work rotating shifts
• CMMS Training
• Must be willing to work overtime, weekends and all scheduled shutdowns
• Must have strong communication skills
• Must have the understanding of GMP’s, HACCP and ISO
• Advanced mechanical aptitude
• Advanced analytical thinking
• Advanced training skills

What can you expect from Mars?

• Work with over 140,,000 diverse and talented Associates, all guided by The Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.