Program Support Assistant

5 days ago


Stockton, United States Veterans Health Administration Full time

Major duties include, but are not limited to the following:
The incumbent operates at a level of responsibility that requires independent
actions with broad program directives and supervisory guidelines.
Screens requests for information, personally providing authorized information from files and records or advice on established procedures.
Effectively interacts with staff, top management officials, Veterans and family
members; to determine the eligibility of patients for admission to the HBPC program.
Establishes program priorities for the successful completion of projects and expedition
of correspondence within established policies and procedures.
Assists Program Director in preparation of presentations and reports.
Generates a variety of materials for distribution, including correspondence, forms, statistical reports, etc.
Maintains cumulative records on program reports and responses; routine data and information requested from outside services; policy statements,
minutes; confidential patient records, medications and equipment and ensure that
adequate security is maintained at all times; home visits, patient status, supplies, HBPC
fiscal budget, bereavement follow-up with family, phone consultations, etc.



Work Schedule:
M-F 8:00 am - 4:30 PM


Position Description Title/PD#:
Program Support Assistant (OA)/PD01151-O


Physical Requirements
: The work is mostly sedentary. There may be some discomfort associated with long hours spent looking at the computer terminal. The work occasionally requires carrying

light objects such as files, books and papers; some walking, standing and bending.



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